Hibbett
Overview
The Store Manager oversees and is responsible for the store's sales efforts in each department and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standards to the store's sales team to meet sales goals. The Store Manager communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism. The Store Manager is knowledgeable in each product area or department in the store and is passionate about delivering outstanding customer service and promoting merchandise. Location: Lewisburg, TN • Company: Hibbett Retail, Inc. • Employment type: Full-time • FLSA Status: Non-Exempt • Reports To: District Sales Manager
Essential Duties And Responsibilities
Is responsible for driving store sales and sales goals, consistently focused on company growth. Manage and control the assets of the company by managing their designated store. Directs and oversees the entire sales effort in the store. Trains and mentors store associates in sales strategies and skills. Remains constantly informed about store aspects including sales statistics, inventory and expenses that together produce profit. Consults and collaborates with the District Sales Manager as needed in establishing and enforcing policies, goals, and procedures. Directs staff to ensure all responsibilities and standards in each department are completed. Mentor and cultivate a team of Sales Associates, Assistant Managers, and Managers in Training. Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to meet labor goals. Maintain proper security for the store; partner with Asset Protection to prevent theft and lower shrink. Communicates with the District Sales Manager and keeps them informed of inventory movement; drives inventory goals and strategies. Provides information and follows through on all marketing and advertising plans while staying aware of customer trends. Keeps abreast of competition and community-related events to leverage opportunities. Provide extraordinary customer service as outlined in the customer service manual, including greeting customers and assisting multiple customers during peak periods. Protect the company's assets and financial information by ensuring the effectiveness of internal control procedures and informing management of potential fraud risk.
Supervisory Responsibilities
Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Responsible for overall direction, coordination, and evaluation of the unit. Conducts supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, assigning work, appraising performance, rewarding and disciplining employees, and addressing complaints.
Qualifications
Bachelor's degree in business or a related field or equivalent experience. Experience in a retail environment, preferably footwear and athletic apparel. Experience in managing and cultivating a sales team. 3-5 years of customer service experience; 3+ years of management experience. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment. Analytical thinker with demonstrated business acumen. Ability to problem solve and juggle multiple tasks and priorities. Strong commitment to customer service and leadership and communication skills.
Salary: $15.00 - $19.50 hourly
Privacy: By applying, you acknowledge and agree to Hibbett’s Privacy Policy. You may withdraw your consent at any time by contacting Hibbett.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development Retail
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The Store Manager oversees and is responsible for the store's sales efforts in each department and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standards to the store's sales team to meet sales goals. The Store Manager communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism. The Store Manager is knowledgeable in each product area or department in the store and is passionate about delivering outstanding customer service and promoting merchandise. Location: Lewisburg, TN • Company: Hibbett Retail, Inc. • Employment type: Full-time • FLSA Status: Non-Exempt • Reports To: District Sales Manager
Essential Duties And Responsibilities
Is responsible for driving store sales and sales goals, consistently focused on company growth. Manage and control the assets of the company by managing their designated store. Directs and oversees the entire sales effort in the store. Trains and mentors store associates in sales strategies and skills. Remains constantly informed about store aspects including sales statistics, inventory and expenses that together produce profit. Consults and collaborates with the District Sales Manager as needed in establishing and enforcing policies, goals, and procedures. Directs staff to ensure all responsibilities and standards in each department are completed. Mentor and cultivate a team of Sales Associates, Assistant Managers, and Managers in Training. Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to meet labor goals. Maintain proper security for the store; partner with Asset Protection to prevent theft and lower shrink. Communicates with the District Sales Manager and keeps them informed of inventory movement; drives inventory goals and strategies. Provides information and follows through on all marketing and advertising plans while staying aware of customer trends. Keeps abreast of competition and community-related events to leverage opportunities. Provide extraordinary customer service as outlined in the customer service manual, including greeting customers and assisting multiple customers during peak periods. Protect the company's assets and financial information by ensuring the effectiveness of internal control procedures and informing management of potential fraud risk.
Supervisory Responsibilities
Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Responsible for overall direction, coordination, and evaluation of the unit. Conducts supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, assigning work, appraising performance, rewarding and disciplining employees, and addressing complaints.
Qualifications
Bachelor's degree in business or a related field or equivalent experience. Experience in a retail environment, preferably footwear and athletic apparel. Experience in managing and cultivating a sales team. 3-5 years of customer service experience; 3+ years of management experience. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment. Analytical thinker with demonstrated business acumen. Ability to problem solve and juggle multiple tasks and priorities. Strong commitment to customer service and leadership and communication skills.
Salary: $15.00 - $19.50 hourly
Privacy: By applying, you acknowledge and agree to Hibbett’s Privacy Policy. You may withdraw your consent at any time by contacting Hibbett.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development Retail
#J-18808-Ljbffr