Lithia & Driveway
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DCH Toyota of Torrance
Overview
The Title and Registration (T&R) Specialist I is an individual contributor who coordinates customer vehicle purchases for LAD business channels, ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles. Responsibilities
Print, review, and analyze inbound purchase of a vehicle’s consumer title and registration documents; verify accuracy and upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle. Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned (administrative issues and occasionally more complex issues). Print, review, and analyze outbound sale of a vehicle’s contract paperwork; ensure accuracy and upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase. Post all Wholesale Deals into CDK. Send out Titles and DMV Paperwork for Payments. Follow up with Auctions for Payments and Banks for Titles. Provide status of all Wholesale receivables. Post all ACH payments for Used Vehicle Purchases. Log all received titles in VDT system. Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals (administrative issues and occasionally more complex issues). Be comfortable working directly with customers when needed to resolve registration/title issues. Communicate effectively with customers through chat, phone, and CRM/email; answer questions regarding the Purchase paperwork. Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale. Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company. Additional work and tasks as needed. Benefits and Schedule
80 Hours of PTO front loaded on day 1. Schedule: Monday - Friday, 7:30-4:30pm or 8:00-5:00pm shift option (flexible). Great benefits and career opportunities. Pay: $25.00 - $27.00/hr. (DOE). Skills And Qualifications
1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork required. Accounting and contract experience is a plus. Experience with CDK is a plus. Strong attention to detail. Excellent communication skills. Time management. Active listening skills. Critical thinking. Ability to quickly assimilate to the needs of the role and work independently. Competencies
Does the right thing, takes action and adapts to change. Self-motivates, accountability, focuses on results, plans, and follows through. Humility, shares best practices, keeps learning, measures performance, adapts to improve results. Thrives on a team, remains positive, lives company values. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries: Retail Motor Vehicles We are one of the fastest-growing companies on the Fortune 500 (#140 for 2024). With over 330+ dealerships worldwide representing over 50 brands in 3 countries. Referrals increase your chances of interviewing at Lithia & Driveway by 2x.
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The Title and Registration (T&R) Specialist I is an individual contributor who coordinates customer vehicle purchases for LAD business channels, ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles. Responsibilities
Print, review, and analyze inbound purchase of a vehicle’s consumer title and registration documents; verify accuracy and upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle. Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned (administrative issues and occasionally more complex issues). Print, review, and analyze outbound sale of a vehicle’s contract paperwork; ensure accuracy and upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase. Post all Wholesale Deals into CDK. Send out Titles and DMV Paperwork for Payments. Follow up with Auctions for Payments and Banks for Titles. Provide status of all Wholesale receivables. Post all ACH payments for Used Vehicle Purchases. Log all received titles in VDT system. Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals (administrative issues and occasionally more complex issues). Be comfortable working directly with customers when needed to resolve registration/title issues. Communicate effectively with customers through chat, phone, and CRM/email; answer questions regarding the Purchase paperwork. Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale. Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company. Additional work and tasks as needed. Benefits and Schedule
80 Hours of PTO front loaded on day 1. Schedule: Monday - Friday, 7:30-4:30pm or 8:00-5:00pm shift option (flexible). Great benefits and career opportunities. Pay: $25.00 - $27.00/hr. (DOE). Skills And Qualifications
1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork required. Accounting and contract experience is a plus. Experience with CDK is a plus. Strong attention to detail. Excellent communication skills. Time management. Active listening skills. Critical thinking. Ability to quickly assimilate to the needs of the role and work independently. Competencies
Does the right thing, takes action and adapts to change. Self-motivates, accountability, focuses on results, plans, and follows through. Humility, shares best practices, keeps learning, measures performance, adapts to improve results. Thrives on a team, remains positive, lives company values. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries: Retail Motor Vehicles We are one of the fastest-growing companies on the Fortune 500 (#140 for 2024). With over 330+ dealerships worldwide representing over 50 brands in 3 countries. Referrals increase your chances of interviewing at Lithia & Driveway by 2x.
#J-18808-Ljbffr