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Lawson Products

Manager, Inventory Solutions

Lawson Products, Chicago, Illinois, United States, 60290

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Manager, Inventory Solutions

role at

Lawson Products .

Since 1952, Lawson Products has worked to help customers improve operational efficiency and performance in the MRO industry. This role is hybrid (three days in the office, two days remote) located in Chicago, IL, with a benefits package including 401k, vision, dental and medical coverage, and paid holidays/PTO.

Responsibilities

Develops overall infrastructure vision and systems architecture (e.g., private/public/hybrid cloud, vendors/partners).

Develops customer solutions and leads the implementation process for new and existing customers. Develops pricing structure to ensure customer and solution profitability.

Visits customer sites to make recommendations on customer solutions and design product layouts to meet customer needs.

Manages integration vendor relationships and serves as the key contact for decision makers.

Creates and accomplishes resource/service allocation plans for customer solutions based upon short and long-term sales goals, with responsibility for sales growth and profitability.

Monitors activity of the team against established KPIs; develops and implements reporting metrics as needed for monitoring performance.

Monitors growth and expansion of potential new locations and supports bids as necessary.

Ensures customers are consistently satisfied with products and services; assists in needs evaluation and solution creation, resolving escalated customer issues in cooperation with the field sales team and internal departments.

Strengthens relationships with key customers, reviewing survey information to ensure quality and service standards are met.

Supports plant tours, presentations, and any customer engagement needed for success.

Establishes and maintains a uniform process for the implementations and ongoing support of developed solutions, focusing on profitability.

Ensures all individuals involved with solutions are properly trained on established processes and procedures to meet customer needs.

Collaborates with field sales management to support scheduled and ad hoc needs on behalf of customers.

Supports corporate initiatives, ensuring the team remains on pace and helps carry out initiatives in the market.

Ensures successful onboarding and training of new team members to support the function.

Qualifications & Requirements

High School Diploma plus at least 7 years of management experience with at least 5 years in inventory management or in-field service, or an equivalent combination of education and experience. Experience with designing, building, and operating solutions using public cloud technologies (AWS experience desirable).

Business strategist with proven ability to lead profitable sales organizations.

Strong motivator, leader, and problem solver with the ability to coach and train.

Ability to develop, analyze, and manage growth.

Knowledge of products, pricing, Lawson programs, strategic accounts, and market competitors.

Good communication skills, both written and oral, including presentation skills.

Knowledge of hiring, interviewing, and onboarding procedures.

Good computer skills.

Ability to lift 50 pounds.

Our salary range for this role is $106,800 - $128,160 including a full benefits package.

Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage

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