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U.S. Bank

Product Manager - Credit Cards

U.S. Bank, Chicago, Illinois, United States, 60290

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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description Product Managers

at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

As a Product Manager, you will:

Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.

Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.

Define product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and break down work into actionable steps to facilitate product discovery, design, development and delivery.

Manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs (Objectives and Key Results).

Create the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.

In the case of technical products, understand and care for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Basic Qualifications

Product Management experience

Preferred Skills/Experience

Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability

Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value

Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point

Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products

Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations

Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity

Credit card product experience preferred

About the team/product(s) Elan Financial Services is a leading provider of outsourced payment solutions, partnering with over 1,200 financial institutions and credit unions to deliver turnkey credit card programs for consumers and small businesses. Product management at Elan plays a pivotal role in overseeing the development, enhancement and marketing of the cards, ensuring they align with market demands, regulatory compliance, and partner needs to drive profitable growth.

Work Schedule The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Some benefits may vary based on role, location or hours:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

- U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase and 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range: $92,820.00 - $109,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including various fair chance ordinances and regulatory requirements. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Additional information Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Finance and Sales

Industries: Banking

Posting notes: Referrals increase your chances of interviewing at U.S. Bank.

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