Iron Systems, Inc
Overview
Join to apply for the
Desktop EUC L1 Tech
role at
Iron Systems, Inc . Referrals increase your chances of interviewing at Iron Systems, Inc by 2x. Get notified about new Desktop Technician jobs in Monterey, CA. Responsibilities
Two to three (2-3) year’s providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Hands on experience in installing, troubleshooting, and fixing desktops, printers, Windows based Tablets, laptop and other computer peripherals hardware problems. Experience or ability to follow installation instructions in installation and troubleshooting desktop applications. Basic knowledge of enterprise LAN, WAN and Virtual Private Network setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites. Ability to lift / move computer equipment weighing up to 50Lbs. Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Experience with Anti-spyware, Anti-virus software, SCCM & Device Encryption applications. Smart hand support for peripheral and networking hardware, including, but not limited to: monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability supported by client. Ability to troubleshoot issues with systems and networks using good deductive reasoning skills under ‘Smart Hands’ capability supported by client. Knowledge and work experience on Video conferencing and mobile device management/configuring (Android/iOS). Good written and oral communications skills with Customers and management. Good people skills. All onsite engineers will adhere to workplace health and safety policy All onsite engineers will adhere to workplace access control standard Ability to work with deadlines and complete tasks on-time. Support does not allow for any afterhours/on-call support services Qualifications
Two to three (2-3) year’s providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Hands on experience in installing, troubleshooting, and fixing desktops, printers, Windows based Tablets, laptop and other computer peripherals hardware problems. Experience or ability to follow installation instructions in installation and troubleshooting desktop applications. Basic knowledge of enterprise LAN, WAN and Virtual Private Network setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites. Ability to lift / move computer equipment weighing up to 50Lbs. Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Experience with Anti-spyware, Anti-virus software, SCCM & Device Encryption applications. Smart hand support for peripheral and networking hardware, including, but not limited to: monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability supported by client. Ability to troubleshoot issues with systems and networks using good deductive reasoning skills under ‘Smart Hands’ capability supported by client. Knowledge and work experience on Video conferencing and mobile device management/configuring (Android/iOS). Good written and oral communications skills with Customers and management. Good people skills. All onsite engineers will adhere to workplace health and safety policy All onsite engineers will adhere to workplace access control standard Ability to work with deadlines and complete tasks on-time. Support does not allow for any afterhours/on-call support services Job details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Desktop EUC L1 Tech
role at
Iron Systems, Inc . Referrals increase your chances of interviewing at Iron Systems, Inc by 2x. Get notified about new Desktop Technician jobs in Monterey, CA. Responsibilities
Two to three (2-3) year’s providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Hands on experience in installing, troubleshooting, and fixing desktops, printers, Windows based Tablets, laptop and other computer peripherals hardware problems. Experience or ability to follow installation instructions in installation and troubleshooting desktop applications. Basic knowledge of enterprise LAN, WAN and Virtual Private Network setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites. Ability to lift / move computer equipment weighing up to 50Lbs. Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Experience with Anti-spyware, Anti-virus software, SCCM & Device Encryption applications. Smart hand support for peripheral and networking hardware, including, but not limited to: monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability supported by client. Ability to troubleshoot issues with systems and networks using good deductive reasoning skills under ‘Smart Hands’ capability supported by client. Knowledge and work experience on Video conferencing and mobile device management/configuring (Android/iOS). Good written and oral communications skills with Customers and management. Good people skills. All onsite engineers will adhere to workplace health and safety policy All onsite engineers will adhere to workplace access control standard Ability to work with deadlines and complete tasks on-time. Support does not allow for any afterhours/on-call support services Qualifications
Two to three (2-3) year’s providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Hands on experience in installing, troubleshooting, and fixing desktops, printers, Windows based Tablets, laptop and other computer peripherals hardware problems. Experience or ability to follow installation instructions in installation and troubleshooting desktop applications. Basic knowledge of enterprise LAN, WAN and Virtual Private Network setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites. Ability to lift / move computer equipment weighing up to 50Lbs. Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Experience with Anti-spyware, Anti-virus software, SCCM & Device Encryption applications. Smart hand support for peripheral and networking hardware, including, but not limited to: monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability supported by client. Ability to troubleshoot issues with systems and networks using good deductive reasoning skills under ‘Smart Hands’ capability supported by client. Knowledge and work experience on Video conferencing and mobile device management/configuring (Android/iOS). Good written and oral communications skills with Customers and management. Good people skills. All onsite engineers will adhere to workplace health and safety policy All onsite engineers will adhere to workplace access control standard Ability to work with deadlines and complete tasks on-time. Support does not allow for any afterhours/on-call support services Job details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr