University of Tennessee, Knoxville
Associate Director Systems - Office of Financial Aid and Scholarships - UTK
University of Tennessee, Knoxville, Knoxville, Tennessee, United States, 37955
Associate Director Systems - Office of Financial Aid and Scholarships - UTK
The Office of Financial Aid and Scholarships at the University of Tennessee, Knoxville invites applications for the Associate Director of Systems. This on-campus position with some hybrid/remote schedule flexibility reports to the Director of Financial Aid & Scholarships and leads the financial aid systems strategy, including Banner Financial Aid, Department of Education systems, and third‑party solutions.
Minimum starting salary: $71,792. Final compensation will be determined based on the candidate’s qualifications and experience.
Responsibilities
Visionary, strategic and technical lead for financial aid systems at UTK.
Oversee Banner Financial Aid module and integrated technologies, Department of Education systems, and other third‑party solutions.
Directly supervise two Financial Aid System Analysts; provide leadership, coaching, and professional development.
Drive automation, predictive analytics, and student‑centered system design to improve access, retention, and success.
Qualifications
Required Education and Experience:
Bachelor’s degree; minimum five years of progressive full‑time professional experience in student systems management at a college or university; expert knowledge of Financial Aid Systems; knowledge of federal financial aid regulations; at least one year of supervisory experience.
Preferred Education and Experience:
Experience in financial aid administration or enrollment management technology; experience with ODS Oracle, PL/SQL, Web Tailor, and/or Argos; experience with financial aid software such as SAIG, File Transfer Programs (FTP), ELM, COD, CPS and NSLDS; experience with Ellucian Banner.
Required Knowledge, Skills, And Abilities:
Ability to work in a fast‑paced, multi‑faceted profession; excellent interpersonal communication skills; ability to work independently; knowledge of systems included in above descriptions; knowledge of the principles and techniques of computer systems documentation and forms design is helpful; knowledge of federal and state regulations governing financial aid programs is beneficial; demonstrated ability to lead teams in a dynamic environment; strong project management, communication, and collaboration skills; technical expertise in student information systems with the ability to envision and implement innovative solutions; commitment to continuous improvement, equity, and student‑focused service delivery.
Preferred Knowledge, Skills, And Abilities:
Proficiency with Ellucian Banner ERP; experience with ODS Oracle, PL/SQL, Web Tailor, Argos; familiarity with federal systems (COD, NSLDS, CPS, SAIG), loan processing tools, and automation platforms; background in applying technology to business process improvement in higher education.
Benefits University of Tennessee employees are eligible for a comprehensive benefits package including generous paid leave, flexible work arrangements, education benefits, retirement and deferred compensation plans, and medical, dental, and vision insurance.
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Minimum starting salary: $71,792. Final compensation will be determined based on the candidate’s qualifications and experience.
Responsibilities
Visionary, strategic and technical lead for financial aid systems at UTK.
Oversee Banner Financial Aid module and integrated technologies, Department of Education systems, and other third‑party solutions.
Directly supervise two Financial Aid System Analysts; provide leadership, coaching, and professional development.
Drive automation, predictive analytics, and student‑centered system design to improve access, retention, and success.
Qualifications
Required Education and Experience:
Bachelor’s degree; minimum five years of progressive full‑time professional experience in student systems management at a college or university; expert knowledge of Financial Aid Systems; knowledge of federal financial aid regulations; at least one year of supervisory experience.
Preferred Education and Experience:
Experience in financial aid administration or enrollment management technology; experience with ODS Oracle, PL/SQL, Web Tailor, and/or Argos; experience with financial aid software such as SAIG, File Transfer Programs (FTP), ELM, COD, CPS and NSLDS; experience with Ellucian Banner.
Required Knowledge, Skills, And Abilities:
Ability to work in a fast‑paced, multi‑faceted profession; excellent interpersonal communication skills; ability to work independently; knowledge of systems included in above descriptions; knowledge of the principles and techniques of computer systems documentation and forms design is helpful; knowledge of federal and state regulations governing financial aid programs is beneficial; demonstrated ability to lead teams in a dynamic environment; strong project management, communication, and collaboration skills; technical expertise in student information systems with the ability to envision and implement innovative solutions; commitment to continuous improvement, equity, and student‑focused service delivery.
Preferred Knowledge, Skills, And Abilities:
Proficiency with Ellucian Banner ERP; experience with ODS Oracle, PL/SQL, Web Tailor, Argos; familiarity with federal systems (COD, NSLDS, CPS, SAIG), loan processing tools, and automation platforms; background in applying technology to business process improvement in higher education.
Benefits University of Tennessee employees are eligible for a comprehensive benefits package including generous paid leave, flexible work arrangements, education benefits, retirement and deferred compensation plans, and medical, dental, and vision insurance.
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