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Bowman Williams

System Engineer (Managed Services | NYC Onsite + Remote Support)

Bowman Williams, New York, New York, us, 10261

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Overview

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$85,000.00/yr - $95,000.00/yr System Engineer (Managed Services | NYC Onsite + Remote Support)

Are you a skilled

System Engineer

who thrives in a fast-paced

Managed Services

environment? We’re looking for a motivated and versatile IT professional to provide

dedicated onsite and remote support

for one of our long-standing enterprise clients in

New York City . This is a great opportunity for someone who enjoys a mix of hands-on technical work, client interaction, and problem-solving across a broad range of technologies. You’ll be part of a trusted MSP team supporting a well-established client relationship that spans two decades. What You’ll Do

Deliver daily technical support to end users onsite and remotely. Manage

Active Directory

(user onboarding/offboarding, permissions, and Office 365 sync). Support

Office 365 ,

SharePoint , and

OneDrive

integrations. Provide basic administration for

Azure Virtual Desktops . Set up and maintain Windows desktops, software deployments, and mobile devices. Administer and troubleshoot

Cisco VoIP systems

(Unity),

NVR/DVR camera systems , and user profiles on

AS400 . Support custom applications such as

Crystal Reports ,

BarTender , and

SQL . Assist with

FTP/SFTP

connections and inventory data feeds. What You’ll Bring

3+ years

of IT support experience within a

Managed Services Provider (MSP)

or similar client-facing environment. Strong understanding of

Windows OS ,

Active Directory ,

Office 365 , and

Azure

environments. Familiarity with

Mac OS

and

iOS

support. Excellent troubleshooting skills, attention to detail, and a proactive attitude. Strong communication and customer service mindset—someone who enjoys helping others succeed. Health Insurance, 401K, PTO, and travel reimbursement Long-term client partnership—stable, professional environment Opportunity to work across diverse technologies with a collaborative team Employment type

Full-time Job function

Information Technology Industries

IT Services and IT Consulting

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