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Personio

Payroll Implementation Specialist (d/f/m)

Personio, Germantown, Ohio, United States

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Overview

Payroll Implementation Specialist (d/f/m) at Personio. This role supports standard and moderately complex payroll implementations, delivering projects on time and to a high standard. The role involves collaboration with cross-functional teams to maintain a positive customer experience throughout the implementation journey. Office-based, with 3 days per week required in the contracted office location. If located elsewhere in Germany, remote work is possible. The team focuses on customer voices and data-driven insights to shape customer experience strategies. Role Responsibilities

Independently manage project timelines and deliverables for standard and moderately complex payroll implementations. Prepare and maintain accurate project documentation, including Blueprinting materials and handover notes. Identify and escalate risks or delays early, working with team members or the Lead to resolve issues and maintain high-quality outcomes. Support seamless handovers to Payroll Support by sharing best practices and addressing challenges. Participate in retrospectives, share lessons learned, and contribute to ongoing process improvements. Mentor and coach less experienced team members on payroll implementation best practices. Serve as a go-to person for resolving day-to-day implementation challenges. Collaborate with functional stakeholders to address challenges and ensure alignment. Role Requirements

Experience: Typically 2–4 years in payroll implementation or a related customer-facing payroll role. Demonstrated ability to independently manage standard and moderately complex payroll implementation projects from initiation to close. Exposure to process improvement activities and participation in retrospectives or team enablement sessions. Experience collaborating with cross-functional teams and supporting less experienced colleagues. Technical Skills

Solid understanding of payroll implementation processes and workflows. Proficiency in project management tools (e.g., Rocketlane, Jira, Asana) for tracking timelines and deliverables. Competence in preparing and maintaining project documentation, including Blueprinting materials and handover notes. Familiarity with risk identification and basic mitigation strategies within implementation projects. You’re a native German speaker (or equivalent C2 level) and fluent in English (business language). Soft Skills

Excellent organizational and time-management skills to manage multiple projects and competing priorities. Effective communicator, able to clearly share updates, risks, and needs with both technical and non-technical stakeholders. Collaborative team player who supports colleagues, shares knowledge, and seeks input when needed. Open to feedback and committed to personal and professional growth. Proactive in raising concerns and suggesting improvements. Why Personio

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race. At Personio, we value in-person collaboration while also offering flexibility. This role is office-based, with 3 days per week required in your contracted office location. The remaining days can be worked from home or in the office if you prefer. You’ll also have 20 Flex Days per year to work remotely from other locations. Additional benefits

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years Make an impact on the environment and society with 1 (fully paid) Impact Day Receive generous family leave, child support, mental health support, and sabbatical opportunities We enjoy gatherings for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There are healthy snacks, drinks, and a weekly catered lunch Seniority level

Mid-Senior level Employment type

Full-time Job function

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