Novartis
Rheumatology Territory Account Specialist – Baltimore
Novartis, Baltimore, Maryland, United States, 21276
Overview
Rheumatology Territory Account Specialist – Baltimore. This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.
Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Essential Requirements
Bachelor’s degree required from 4-year college or university.
Experience (see leveling guidelines) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines The position will be filled at level commensurate with experience.
Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity, or applicants with limited prior sales experience. Demonstrates ability to collaborate, work cross-functionally, and communicate product information effectively. Preferred experience in the 2-year Novartis Sales Internship Program and demonstrated leadership in activities outside academics.
Territory Account Specialist: 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate and communicate clinical product information.
Senior Territory Account Specialist: 5+ years’ experience in the same domains with similar complexity and cross-functional collaboration skills.
Executive Territory Account Specialist: 10+ years’ experience in the same domains with similar complexity and cross-functional collaboration skills.
Driving is an Essential Function of this Role:
Driving is fundamental to this job; you must have a fully valid and unrestricted driver’s license to be qualified. Reasonable accommodations are provided if an accommodation can be made without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only) While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to customers’ credentialing guidelines, which may require vaccination. Novartis will consider requests for reasonable accommodation as required by law. Please send accommodation requests to Eh.occupationalhealth@novartis.com.
Field Training and Compensation The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Compensation Summary The salary for this position is expected to range between:
Associate Territory Account Specialist: $77,000 – $143,000 per year
Territory Account Specialist: $93,800 – $174,200 per year
Senior Territory Account Specialist: $114,100 – $211,900 per year
Executive Territory Account Specialist: $126,000 – $234,000 per year
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and may be reviewed periodically. Compensation includes a performance-based cash incentive and eligibility for annual equity awards where applicable. US-based eligible employees will receive a comprehensive benefits package including health, life, disability benefits, a 401(k) with company contribution and match, and vacation/personal/holiday leave.
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaboration, support, and shared purpose drive breakthroughs that change patients’ lives.
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to providing reasonable accommodation to individuals with disabilities. For accommodation requests, please email the appropriate contact or call the listed number and include the job requisition number.
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Rheumatology Territory Account Specialist – Baltimore. This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.
Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Essential Requirements
Bachelor’s degree required from 4-year college or university.
Experience (see leveling guidelines) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines The position will be filled at level commensurate with experience.
Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity, or applicants with limited prior sales experience. Demonstrates ability to collaborate, work cross-functionally, and communicate product information effectively. Preferred experience in the 2-year Novartis Sales Internship Program and demonstrated leadership in activities outside academics.
Territory Account Specialist: 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate and communicate clinical product information.
Senior Territory Account Specialist: 5+ years’ experience in the same domains with similar complexity and cross-functional collaboration skills.
Executive Territory Account Specialist: 10+ years’ experience in the same domains with similar complexity and cross-functional collaboration skills.
Driving is an Essential Function of this Role:
Driving is fundamental to this job; you must have a fully valid and unrestricted driver’s license to be qualified. Reasonable accommodations are provided if an accommodation can be made without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only) While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to customers’ credentialing guidelines, which may require vaccination. Novartis will consider requests for reasonable accommodation as required by law. Please send accommodation requests to Eh.occupationalhealth@novartis.com.
Field Training and Compensation The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Compensation Summary The salary for this position is expected to range between:
Associate Territory Account Specialist: $77,000 – $143,000 per year
Territory Account Specialist: $93,800 – $174,200 per year
Senior Territory Account Specialist: $114,100 – $211,900 per year
Executive Territory Account Specialist: $126,000 – $234,000 per year
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and may be reviewed periodically. Compensation includes a performance-based cash incentive and eligibility for annual equity awards where applicable. US-based eligible employees will receive a comprehensive benefits package including health, life, disability benefits, a 401(k) with company contribution and match, and vacation/personal/holiday leave.
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaboration, support, and shared purpose drive breakthroughs that change patients’ lives.
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to providing reasonable accommodation to individuals with disabilities. For accommodation requests, please email the appropriate contact or call the listed number and include the job requisition number.
#J-18808-Ljbffr