Capital One
Overview
Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO. Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. Role Summary: As a Director of Cyber and Tech Risk Execution, you will play a fundamental role in supporting and guiding the first line with the practical application of our Risk Levelling Program. The program has been created to ensure Tech and Cyber risks are consistently defined and measured, leading to meaningful data that drives action to mitigate risk across the entire organization. You will be a risk expert who has proven abilities to influence across all layers of the organization, known for your ability to get things done in the right way and at the required pace, your ability to flex your approach and provide innovative solutions to complex problems will be a key part of the role. Alongside this, you will be guiding and mentoring our Senior Risk Managers within the RAPID team, demonstrating model behavior covering risk expertise, and multi-faceted stakeholder influence, whilst delivering against Enterprise-wide targeted deadlines. In addition to leading the core program you will have responsibilities to provide support to Divisions, providing counsel on risk assessment and treatment options based on Line of Business and enterprise risk appetite. You will have a strong knowledge of technology/cyber risk, industry, and regulatory trends, paired with strategic thinking, and possess an intellectually curious nature, with an ability to thrive in undefined problem spaces. Responsibilities
Influence executives across the Lines of Business to take accountability for complex (and sometimes sensitive) technology and cyber risks Execute the Risk Leveling program across centralized and decentralized divisions Leverage leadership experience and executive influencing skills to raise the level risk maturity Constructively debate issues and connect the dots across various assessments (typically includes risk and control self-assessments, critical business process-level assessments, assessments of new initiatives, scenario analysis, challenge of risk acceptances, etc.) Identify opportunities to influence risk-taking strategies and ensure that aggregate risk is understood Demonstrate robust risk management oversight in supporting various internal audits and regulatory exams Mentor and develop associates to meet their professional development goals Maintains a broad, expert understanding of technology risk frameworks, has innate ability to leverage these frameworks in risk identification processes Effectively communicates and demonstrates subject matter expertise in risk categorization, how risks can occur in a new environment, and the measures required to safeguard the enterprise Exhibits strong critical thinking and communication skills, with proven ability to navigate the unknown to devise and socialize innovative risk management solutions Leverages reporting & tools to perform analysis on different types of data points to inform policies and drive change; understands associated reporting metrics and is able to inform on tech and cyber risks Demonstrates sound lifecycle program management to include socializing action plans, impediments and risks, and stakeholder training / engagement A successful candidate will have
Superb communication skills that include active listening and executive presentation skills Proven critical analytical, including the ability to express a point of view supported by data (with both technical and non-technical audiences) Comfort raising concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization Expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy, and achieve objectives Track record of providing strategic direction to teams, peers, and stakeholders to drive results, solve problems, and influence outcomes Basic Qualifications
Bachelor's Degree AND at least 7 years of experience in information security, information technology or risk management OR High School Diploma, GED or equivalent certification AND at least 9 years of experience in information security, information technology or risk management At least 5 years of experience developing, evaluating or implementing cybersecurity, technology or risk assessment activities Professional security management or risk management certification (CISSP, CISM, CISA, CRISC, CIPP or Open FAIR Certified) Preferred Qualifications
Master’s Degree Knowledge of supervisory expectations expressed in the FFIEC IT Handbook, Federal Reserve Supervisory Letters, OCC Bulletins or FDIC Financial Institution Letters At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours. See offer letter for specifics by location. Salaries include base pay and may include incentive compensation where applicable. McLean, VA: Director, Cyber Risk & Analysis – $226,000 - $257,900 New York, NY: Director, Cyber Risk & Analysis – $246,500 - $281,300 Plano, TX: Director, Cyber Risk & Analysis – $205,400 - $234,400 Richmond, VA: Director, Cyber Risk & Analysis – $205,400 - $234,400 Other locations: pay range will align with applicable location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and used only to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com. Capital One does not provide, endorse nor guarantee third-party products or information available through this site. Capital One Financial is made up of several different entities. Positions posted in Canada are for Capital One Canada, in the United Kingdom for Capital One Europe, and in the Philippines for Capital One Philippines Service Corp. (COPSSC). Seniority level: Director | Employment type: Full-time | Job function: Engineering and Information Technology
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Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO. Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. Role Summary: As a Director of Cyber and Tech Risk Execution, you will play a fundamental role in supporting and guiding the first line with the practical application of our Risk Levelling Program. The program has been created to ensure Tech and Cyber risks are consistently defined and measured, leading to meaningful data that drives action to mitigate risk across the entire organization. You will be a risk expert who has proven abilities to influence across all layers of the organization, known for your ability to get things done in the right way and at the required pace, your ability to flex your approach and provide innovative solutions to complex problems will be a key part of the role. Alongside this, you will be guiding and mentoring our Senior Risk Managers within the RAPID team, demonstrating model behavior covering risk expertise, and multi-faceted stakeholder influence, whilst delivering against Enterprise-wide targeted deadlines. In addition to leading the core program you will have responsibilities to provide support to Divisions, providing counsel on risk assessment and treatment options based on Line of Business and enterprise risk appetite. You will have a strong knowledge of technology/cyber risk, industry, and regulatory trends, paired with strategic thinking, and possess an intellectually curious nature, with an ability to thrive in undefined problem spaces. Responsibilities
Influence executives across the Lines of Business to take accountability for complex (and sometimes sensitive) technology and cyber risks Execute the Risk Leveling program across centralized and decentralized divisions Leverage leadership experience and executive influencing skills to raise the level risk maturity Constructively debate issues and connect the dots across various assessments (typically includes risk and control self-assessments, critical business process-level assessments, assessments of new initiatives, scenario analysis, challenge of risk acceptances, etc.) Identify opportunities to influence risk-taking strategies and ensure that aggregate risk is understood Demonstrate robust risk management oversight in supporting various internal audits and regulatory exams Mentor and develop associates to meet their professional development goals Maintains a broad, expert understanding of technology risk frameworks, has innate ability to leverage these frameworks in risk identification processes Effectively communicates and demonstrates subject matter expertise in risk categorization, how risks can occur in a new environment, and the measures required to safeguard the enterprise Exhibits strong critical thinking and communication skills, with proven ability to navigate the unknown to devise and socialize innovative risk management solutions Leverages reporting & tools to perform analysis on different types of data points to inform policies and drive change; understands associated reporting metrics and is able to inform on tech and cyber risks Demonstrates sound lifecycle program management to include socializing action plans, impediments and risks, and stakeholder training / engagement A successful candidate will have
Superb communication skills that include active listening and executive presentation skills Proven critical analytical, including the ability to express a point of view supported by data (with both technical and non-technical audiences) Comfort raising concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization Expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy, and achieve objectives Track record of providing strategic direction to teams, peers, and stakeholders to drive results, solve problems, and influence outcomes Basic Qualifications
Bachelor's Degree AND at least 7 years of experience in information security, information technology or risk management OR High School Diploma, GED or equivalent certification AND at least 9 years of experience in information security, information technology or risk management At least 5 years of experience developing, evaluating or implementing cybersecurity, technology or risk assessment activities Professional security management or risk management certification (CISSP, CISM, CISA, CRISC, CIPP or Open FAIR Certified) Preferred Qualifications
Master’s Degree Knowledge of supervisory expectations expressed in the FFIEC IT Handbook, Federal Reserve Supervisory Letters, OCC Bulletins or FDIC Financial Institution Letters At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours. See offer letter for specifics by location. Salaries include base pay and may include incentive compensation where applicable. McLean, VA: Director, Cyber Risk & Analysis – $226,000 - $257,900 New York, NY: Director, Cyber Risk & Analysis – $246,500 - $281,300 Plano, TX: Director, Cyber Risk & Analysis – $205,400 - $234,400 Richmond, VA: Director, Cyber Risk & Analysis – $205,400 - $234,400 Other locations: pay range will align with applicable location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and used only to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com. Capital One does not provide, endorse nor guarantee third-party products or information available through this site. Capital One Financial is made up of several different entities. Positions posted in Canada are for Capital One Canada, in the United Kingdom for Capital One Europe, and in the Philippines for Capital One Philippines Service Corp. (COPSSC). Seniority level: Director | Employment type: Full-time | Job function: Engineering and Information Technology
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