La Colombe Coffee Workshop
Assistant Cafe Manager CHI West Loop
La Colombe Coffee Workshop, Chicago, Illinois, United States, 60290
Overview
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from La Colombe Coffee Workshop yAs an Assistant General Manager, you’ll be the right hand to the General Manager, helping lead daily operations while creating an environment where both guests and team members feel welcome. The Assistant General Manager should enjoy working in a fast-paced environment and can collaborate with the General Manager to help recruit, work with, train, and develop a team of baristas to provide the exceptional customer service and quality coffee experience that La Colombe has built its reputation on . Responsibiliti esWhat You’ll D o: Responsibilities
Act as a host, ensuring every customer has a positive experience They lead by example and coach the team to deliver outstanding service, addressing customer inquiries promptly Handle guest concerns with empathy and quick solutions, keeping service standards high Lead from the floor Assist in recruiting, training, and developing a high-performing team Provide ongoing coaching and feedback, fostering a positive and collaborative environment while demonstrating compassion and care in relationships with teams Be visible, approachable, and ready to jump in wherever needed You’ll work side by side with the team to keep the service fast, friendly, and on point Quality Control: Assist in managing daily café operations, ensuring high standards of food and beverage preparation, presentation, and service Ensure compliance with health and safety regulations Work collaboratively with the market trainers to ensure that all employees are bar trained up to La Colombe’s beverage standard Business Management: Manage opening and closing procedures and assist in developing strategies to drive business growth Develop and maintain a weekly schedule with General Manager support that is efficient and cost-effective and can deploy all Baristas to positions that drive a positive customer experience Qualifications
Bring: Previous Leadership or supervisory experience in hospitality, retail, or food & beverage Strong people skills and a natural ability to inspire a good team Knowledge of cafe operations, barista skills, or a passion for coffee culture Ability to multitask and stay calm under pressure in a fast-paced environment Basic understanding of business operations (scheduling, inventory, POS systems) Flexibility to work early mornings, evenings, weekends, and holidays as needed Ability to stand for long periods and lift up to 50 lbs Frequent walking, bending, reaching, and twisting Job details
Assistant Cafe Manager - CHI West Loop Location: Chicago, IL Employment type
Full-time Job function
Sales, Management, and Customer Service Industries: Food and Beverage Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Get AI-powered advice on this job and more exclusive features. Direct message the job poster from La Colombe Coffee Workshop yAs an Assistant General Manager, you’ll be the right hand to the General Manager, helping lead daily operations while creating an environment where both guests and team members feel welcome. The Assistant General Manager should enjoy working in a fast-paced environment and can collaborate with the General Manager to help recruit, work with, train, and develop a team of baristas to provide the exceptional customer service and quality coffee experience that La Colombe has built its reputation on . Responsibiliti esWhat You’ll D o: Responsibilities
Act as a host, ensuring every customer has a positive experience They lead by example and coach the team to deliver outstanding service, addressing customer inquiries promptly Handle guest concerns with empathy and quick solutions, keeping service standards high Lead from the floor Assist in recruiting, training, and developing a high-performing team Provide ongoing coaching and feedback, fostering a positive and collaborative environment while demonstrating compassion and care in relationships with teams Be visible, approachable, and ready to jump in wherever needed You’ll work side by side with the team to keep the service fast, friendly, and on point Quality Control: Assist in managing daily café operations, ensuring high standards of food and beverage preparation, presentation, and service Ensure compliance with health and safety regulations Work collaboratively with the market trainers to ensure that all employees are bar trained up to La Colombe’s beverage standard Business Management: Manage opening and closing procedures and assist in developing strategies to drive business growth Develop and maintain a weekly schedule with General Manager support that is efficient and cost-effective and can deploy all Baristas to positions that drive a positive customer experience Qualifications
Bring: Previous Leadership or supervisory experience in hospitality, retail, or food & beverage Strong people skills and a natural ability to inspire a good team Knowledge of cafe operations, barista skills, or a passion for coffee culture Ability to multitask and stay calm under pressure in a fast-paced environment Basic understanding of business operations (scheduling, inventory, POS systems) Flexibility to work early mornings, evenings, weekends, and holidays as needed Ability to stand for long periods and lift up to 50 lbs Frequent walking, bending, reaching, and twisting Job details
Assistant Cafe Manager - CHI West Loop Location: Chicago, IL Employment type
Full-time Job function
Sales, Management, and Customer Service Industries: Food and Beverage Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr