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U.S. Bank

Client Relationship Consultant 3 (Banker) - Liberty Kansas City MO

U.S. Bank, Liberty, Missouri, United States, 64087

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Overview

Client Relationship Consultant 3 (Banker) – Liberty, Kansas City, MO. Join to apply for the Client Relationship Consultant 3 (Banker) role at U.S. Bank. At U.S. Bank, we’re on a journey to do our best, helping customers and businesses to make better financial decisions and enabling communities to grow and succeed. A career with U.S. Bank offers opportunities to discover what makes you thrive—from Day One. Client Relationship Consultants build relationships with customers, engaging them via in-person, by appointment, and virtual channels to provide the best possible counsel with a digital-first mindset. Responsibilities include assessing customers’ banking needs, obtaining and processing information, educating clients on deposit and loan products, and recommending solutions based on each customer’s goals. Responsibilities

Build and foster relationships with clients through proactive outreach and follow up; ask questions and learn about their financial needs and channel preferences. Identify solutions for new and existing clients based on their needs; engage and communicate effectively with clients. Maintain working knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests and submit credit applications. Educate clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverage available resources and technologies to optimize the client experience with operational excellence and accuracy. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. Failure to meet registration requirements may result in rescission of offer or termination of employment. Qualifications

Basic Qualifications

High school diploma or equivalent Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience

Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively Experience in the financial services industry preferred If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits

Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. The salary range reflects figures based on the primary location; actual range may differ by location. In addition to salary, U.S. Bank offers a comprehensive benefits package. Pay Range: $20.00 - $26.39 U.S. Bank will consider qualified applicants with arrest or conviction records. Background checks are conducted as required by law and policy. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

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