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Kinaxis

Senior Solution Consultant

Kinaxis, Boston, Massachusetts, us, 02298

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Senior Solution Consultant

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Kinaxis . About Kinaxis — Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis. Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains. In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers. About The Role

— The Senior Solution Consultant is a fully proficient professional who will understand Kinaxis customers’ most pressing business performance challenges and help solve complex issues in their supply chain management practice. The incumbent will work with new and existing customers and provide expert guidance in integrating our product offerings so that customers can start to experience the immediate value of Kinaxis solutions. The incumbent will act as a functional lead on projects by providing consulting services and leadership during deployment of RapidResponse supply chain software and leverage advanced knowledge of the product and supply chain industry trends and best practices to achieve desired outcomes.

Independently lead business requirements discovery sessions for implementations of advanced complexity, multi-phase workstreams and broad scope.

Partner with Solution Architect in the process design and technical direction of complex configurations.

Execute product configurations of advanced complexity, according to customer needs and approved solution architecture.

Act as the first level of escalation and oversee the troubleshooting and resolution of complex issues for the project team.

Apply advanced mathematical models, optimization techniques and artificial intelligence algorithms to complex supply chain planning scenarios to improve customer supply chain performance and achieve business objectives.

Execute the validation and testing of the solution, capture user feedback and develop recommendations for escalations, roadblocks, and documentation.

Independently lead complex deployment workshops with a focus on training and guiding customers on how the solution was configured and how to achieve immediate value from their investment.

Provide technical leadership and recommendations to the

Associate ,

Entry

and

Intermediate Solution Consultants

during project milestones and critical deployment escalations.

Guide and mentor more junior consultants throughout the project lifecycle.

Work With Impact Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day — when store shelves are stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

Social Responsibility at Kinaxis Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations. We are involved in our communities and support causes where we can make the most impact.

Perks and Benefits

Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)

Flexible work options

Physical and mental well-being programs

Regularly scheduled virtual fitness classes

Mentorship programs and training and career development

Recognition programs and referral rewards

Hackathons

For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to recruitmentprograms@kinaxis.com. This contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

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