Krispy Kreme
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Krispy Kreme has focused on making fresh doughnuts since 1937, using our founder’s original recipe. The Plant Manager is responsible for all doughnut factory operations, including production, sanitation, food safety, FDA compliance, maintenance, shipping and human resources. This role develops and leads a staff of professionals, aims for maximum profitability, and ensures customer and employee satisfaction. The Plant Manager must understand production processes and maintain a high level of product quality while ensuring employee safety.
Overview
Plant Manager responsible for overseeing all doughnut factory operations, ensuring adherence to Krispy Kreme standards and regulatory requirements, and fostering a safe, productive work environment. Responsibilities
Supervise all areas of the doughnut factory. Ensure positions are adequately staffed. Ensure operations run according to Krispy Kreme standards. Ensure employees perform their duties safely and correctly. Perform tasks for absent employees as needed. Coordinate scheduling and workload planning. Other duties as assigned. Customer Service
Ensure all products meet Krispy Kreme quality standards and customer satisfaction is achieved. Model customer-first behaviors according to company standards. Develop a team of customer-focused employees through coaching and measurement. Handle difficult customer situations professionally and address complaints promptly. Respond to customer inquiries in a timely manner. Maintain product quality standards across all customer interactions. Supervisory
Supervise production, sanitation, maintenance and shipping operations. Ensure loadout functions and delivery logistics are completed timely. Maintain the physical property in good condition. Production
Maximize efficiencies and control variances in daily production and store performance. Understand production processes and maintain a schedule that guarantees high quality and output. Implement store quality control procedures and standards. Coordinate production schedules to meet customer demands and minimize labor hours. Inspect, troubleshoot, and assess production or equipment problems. Safety and Sanitation
Promote safety and store safety practices (e.g., appropriate footwear, floor safety). Maintain a high level of sanitation and cleanliness, including cleaning schedules and training. Equipment
Oversee proper maintenance of production equipment, material handling equipment, and building/grounds. Personnel
Direct and develop employees, including recruiting, training, scheduling, safety education, supervising, dispute resolution and firing. Build a team of customer-focused employees and foster teamwork. Demonstrate leadership in employee development for exempt and non-exempt staff. Communicate store policies, standards, and practices to employees and enforce them. Promote a positive, inclusive work environment. Leadership
Model and communicate company standards and policies. Implement directives from store, corporate, and divisional management efficiently. Develop and maintain store organization to promote efficient operations. Collaborate with corporate office personnel. Accounting
Manage expense budgets, including profit and loss responsibility. Complete required corporate reporting documentation, both financial and operational. Manage company resources, including inventory control and safeguarding assets. Maintain a resourceful budget and control costs and expenses. Manage financial duties such as deposits, accounts receivable, and transactional documentation. Your Recipe for Success
High school required; college degree a plus (Operations, Supply Chain Mgmt or Engineering preferred). 5+ years of experience in a manufacturing environment; food or packaging experience preferred. Knowledge of Food Safety and FDA compliance requirements. Experience in sales, management, production, employee safety and customer service. Strong communication, organizational and leadership skills. Self-motivated, creative, and adaptable. Microsoft Office proficiency. The statements describe general work nature and are not the official job description; the official description will be provided during the application/interview process. Benefits
Weekly pay Career opportunities – we are growing Comprehensive benefits (medical, vision, dental) Employee discount program 401K plan PTO Company events Education reimbursement Adoption assistance Life insurance FSA/HSA plans Pet insurance Learn more
Learn more at www.kkbenefits.com Why Krispy Kreme?
Loving People and a global culture built on leadership behaviors that guide how we work and give back to communities. Belonging where individuals feel welcomed and valued. Loving communities through Acts of Joy and community fundraising initiatives. Commitment to reducing waste and supporting charitable initiatives. Equal Opportunity Employer
Krispy Kreme is an Equal Opportunity Employer. We value diversity and strive for an inclusive culture that welcomes all employees regardless of ethnicity, origin, race, age, sex, gender identity or expression, sexual orientation, religion, disability, or veteran status. About Krispy Kreme
Headquartered in Charlotte, NC, Krispy Kreme operates in more than 35 countries with a network of fresh doughnut shops, partnerships with retailers, and growing Ecommerce and delivery channels. Our purpose is to touch and enhance lives through the joy of Krispy Kreme, reflected in our people, communities, and the planet. Learn more at KrispyKreme.com and on social channels. Note: Seniority level, employment type, job function, and industries listed below reflect standard resume metadata and are not required for the description purpose. Seniority level: Mid-Senior level • Employment type: Full-time • Job function: Engineering and Information Technology • Industries: Food and Beverage Services
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Plant Manager responsible for overseeing all doughnut factory operations, ensuring adherence to Krispy Kreme standards and regulatory requirements, and fostering a safe, productive work environment. Responsibilities
Supervise all areas of the doughnut factory. Ensure positions are adequately staffed. Ensure operations run according to Krispy Kreme standards. Ensure employees perform their duties safely and correctly. Perform tasks for absent employees as needed. Coordinate scheduling and workload planning. Other duties as assigned. Customer Service
Ensure all products meet Krispy Kreme quality standards and customer satisfaction is achieved. Model customer-first behaviors according to company standards. Develop a team of customer-focused employees through coaching and measurement. Handle difficult customer situations professionally and address complaints promptly. Respond to customer inquiries in a timely manner. Maintain product quality standards across all customer interactions. Supervisory
Supervise production, sanitation, maintenance and shipping operations. Ensure loadout functions and delivery logistics are completed timely. Maintain the physical property in good condition. Production
Maximize efficiencies and control variances in daily production and store performance. Understand production processes and maintain a schedule that guarantees high quality and output. Implement store quality control procedures and standards. Coordinate production schedules to meet customer demands and minimize labor hours. Inspect, troubleshoot, and assess production or equipment problems. Safety and Sanitation
Promote safety and store safety practices (e.g., appropriate footwear, floor safety). Maintain a high level of sanitation and cleanliness, including cleaning schedules and training. Equipment
Oversee proper maintenance of production equipment, material handling equipment, and building/grounds. Personnel
Direct and develop employees, including recruiting, training, scheduling, safety education, supervising, dispute resolution and firing. Build a team of customer-focused employees and foster teamwork. Demonstrate leadership in employee development for exempt and non-exempt staff. Communicate store policies, standards, and practices to employees and enforce them. Promote a positive, inclusive work environment. Leadership
Model and communicate company standards and policies. Implement directives from store, corporate, and divisional management efficiently. Develop and maintain store organization to promote efficient operations. Collaborate with corporate office personnel. Accounting
Manage expense budgets, including profit and loss responsibility. Complete required corporate reporting documentation, both financial and operational. Manage company resources, including inventory control and safeguarding assets. Maintain a resourceful budget and control costs and expenses. Manage financial duties such as deposits, accounts receivable, and transactional documentation. Your Recipe for Success
High school required; college degree a plus (Operations, Supply Chain Mgmt or Engineering preferred). 5+ years of experience in a manufacturing environment; food or packaging experience preferred. Knowledge of Food Safety and FDA compliance requirements. Experience in sales, management, production, employee safety and customer service. Strong communication, organizational and leadership skills. Self-motivated, creative, and adaptable. Microsoft Office proficiency. The statements describe general work nature and are not the official job description; the official description will be provided during the application/interview process. Benefits
Weekly pay Career opportunities – we are growing Comprehensive benefits (medical, vision, dental) Employee discount program 401K plan PTO Company events Education reimbursement Adoption assistance Life insurance FSA/HSA plans Pet insurance Learn more
Learn more at www.kkbenefits.com Why Krispy Kreme?
Loving People and a global culture built on leadership behaviors that guide how we work and give back to communities. Belonging where individuals feel welcomed and valued. Loving communities through Acts of Joy and community fundraising initiatives. Commitment to reducing waste and supporting charitable initiatives. Equal Opportunity Employer
Krispy Kreme is an Equal Opportunity Employer. We value diversity and strive for an inclusive culture that welcomes all employees regardless of ethnicity, origin, race, age, sex, gender identity or expression, sexual orientation, religion, disability, or veteran status. About Krispy Kreme
Headquartered in Charlotte, NC, Krispy Kreme operates in more than 35 countries with a network of fresh doughnut shops, partnerships with retailers, and growing Ecommerce and delivery channels. Our purpose is to touch and enhance lives through the joy of Krispy Kreme, reflected in our people, communities, and the planet. Learn more at KrispyKreme.com and on social channels. Note: Seniority level, employment type, job function, and industries listed below reflect standard resume metadata and are not required for the description purpose. Seniority level: Mid-Senior level • Employment type: Full-time • Job function: Engineering and Information Technology • Industries: Food and Beverage Services
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