Experis
ServiceNow CMDB/Discovery – Architect: ITIL Architect
Experis, Columbus, Ohio, United States, 43224
Overview
Join to apply for the
ServiceNow CMDB/Discovery – Architect: ITIL Architect
role at
Experis . Our client, a leading organization in the Utility Industry, is seeking a dedicated and skilled ServiceNow CMDB/Discovery – Architect: ITIL Architect to join their ITIL Service Operations team. The selected candidate will support critical infrastructure and process improvements, demonstrating strong analytical skills, proactive problem-solving, and excellent communication abilities. Job Title:
ServiceNow CMDB/Discovery – Architect: ITIL Architect Remote from one of the following locations only:
OH, OK, TX, VA, WV, IN, IL, KY, MI
What’s the Job?
Provide hands-on expertise with integration and data ingestion systems and process/data flow orchestration implementation.
Collaborate with ITIL Service Operations process owners, Configuration Item data owners, and stakeholders to implement best practices, processes, standards, and policies.
Support and optimize ServiceNow Discovery and CMDB processes to align with organizational strategic objectives.
Troubleshoot and resolve discovery-related errors, including ECC Queue issues and script execution failures, ensuring security and compliance standards are maintained.
Develop and support audit processes to identify data gaps, stale data, or misclassified CIs and implement corrective actions.
What’s Needed?
4+ years of experience supporting CMDB, ITIL/ITSM, and Discovery processes.
Proven collaboration skills with stakeholders to capture and translate ITSM requirements.
Extensive ServiceNow development experience, including scripting with JavaScript.
7+ years of relevant work experience in IT service management and process improvement.
Deep understanding of ServiceNow CMDB, CSDM, SLAs, Discovery, and Performance Analytics.
What’s in it for me?
Opportunity to work remotely within a flexible and inclusive environment.
Engage in innovative projects that enhance organizational IT infrastructure.
Collaborate with a diverse team of professionals committed to excellence.
Develop your skills with cutting-edge ServiceNow platform capabilities.
Be part of a forward-thinking organization that values continuous improvement and professional growth.
Upon Completion Of Waiting Period Consultants Are Eligible For
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this opportunity. We look forward to speaking with you!
About ManpowerGroup, parent company of Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN) is a leading global workforce solutions company that helps organizations source, assess, develop, and manage talent. Our brands create value for candidates and clients across more than 75 countries and territories and have done so for over 70 years. We are recognized for our diversity and inclusion efforts, and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year.
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Join to apply for the
ServiceNow CMDB/Discovery – Architect: ITIL Architect
role at
Experis . Our client, a leading organization in the Utility Industry, is seeking a dedicated and skilled ServiceNow CMDB/Discovery – Architect: ITIL Architect to join their ITIL Service Operations team. The selected candidate will support critical infrastructure and process improvements, demonstrating strong analytical skills, proactive problem-solving, and excellent communication abilities. Job Title:
ServiceNow CMDB/Discovery – Architect: ITIL Architect Remote from one of the following locations only:
OH, OK, TX, VA, WV, IN, IL, KY, MI
What’s the Job?
Provide hands-on expertise with integration and data ingestion systems and process/data flow orchestration implementation.
Collaborate with ITIL Service Operations process owners, Configuration Item data owners, and stakeholders to implement best practices, processes, standards, and policies.
Support and optimize ServiceNow Discovery and CMDB processes to align with organizational strategic objectives.
Troubleshoot and resolve discovery-related errors, including ECC Queue issues and script execution failures, ensuring security and compliance standards are maintained.
Develop and support audit processes to identify data gaps, stale data, or misclassified CIs and implement corrective actions.
What’s Needed?
4+ years of experience supporting CMDB, ITIL/ITSM, and Discovery processes.
Proven collaboration skills with stakeholders to capture and translate ITSM requirements.
Extensive ServiceNow development experience, including scripting with JavaScript.
7+ years of relevant work experience in IT service management and process improvement.
Deep understanding of ServiceNow CMDB, CSDM, SLAs, Discovery, and Performance Analytics.
What’s in it for me?
Opportunity to work remotely within a flexible and inclusive environment.
Engage in innovative projects that enhance organizational IT infrastructure.
Collaborate with a diverse team of professionals committed to excellence.
Develop your skills with cutting-edge ServiceNow platform capabilities.
Be part of a forward-thinking organization that values continuous improvement and professional growth.
Upon Completion Of Waiting Period Consultants Are Eligible For
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this opportunity. We look forward to speaking with you!
About ManpowerGroup, parent company of Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN) is a leading global workforce solutions company that helps organizations source, assess, develop, and manage talent. Our brands create value for candidates and clients across more than 75 countries and territories and have done so for over 70 years. We are recognized for our diversity and inclusion efforts, and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year.
#J-18808-Ljbffr