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Berkshire Hathaway HomeServices Robert Paul Properties

Office Manager

Berkshire Hathaway HomeServices Robert Paul Properties, Falmouth, Massachusetts, us, 02540

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Office Manager

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Berkshire Hathaway HomeServices Robert Paul Properties Base pay range

$55,000.00/yr - $63,000.00/yr Overview

SUMMARY:

The Office Manager is responsible for providing support and assistance to agents and Sales Manager, assisting agents with creating and updating databases, creating marketing material in alignment, managing digital filing, updating social media platforms, and providing general assistance for PR, communications, and marketing. Responsibilities

Create and maintain databases in Excel or Google Sheets, including generating mailing lists for agents and management. Provide administrative support to agents and brokers; create marketing materials and coordinate advertising as needed. Partner with the marketing team to design and execute internal and external email campaigns. Assist agents with Marketing Resource Center graphics and ensure digital marketing materials follow company branding. Provide local content for social media posts to the marketing team. Create and print marketing materials (feature sheets, brochures, flyers, postcards, market reports, etc.) regularly and for ad-hoc requests using the corporate web-based system. Support company marketing initiatives by offering ideas, guidance, and assistance with agent and office campaigns. Assist management with daily sales office operations. Support the training and onboarding of new sales agents. Partner with management and agents to execute business plans, identify goals, and support training and development needs. Conduct office training sessions to ensure agent proficiency with company tools, resources, and marketing systems. Participate in office and sales meetings as requested. Ensure office compliance with company policies, industry standards, RESPA, and Fair Housing requirements. Foster a positive, collaborative work environment within the sales team. Answer multi-line phones, greet visitors, and respond to customer inquiries. Maintain the property software system with transactions, changes, expired listings, and cancellations. Assist operations with onboarding new agents, updating MLS information, system setup, and corporate paperwork. Requires traveling between offices and providing support across multiple locations. Help managers update listing and sales boards regularly. Perform other responsibilities as assigned. Qualifications

Prior related experience required (3 to 5 years) Proficiency in Microsoft Office Suite, G-Suite and Canva Knowledge of MLS is a plus Must be detail oriented and results driven Must be customer-service oriented and able to multi-task in a fast-paced environment Positive, friendly and resourceful demeanor required Demonstrated problem-solver Must have valid Driver’s License Seniority level

Mid-Senior level Employment type

Full-time Job function

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