Tap Growth ai
Patient Services Representative
Tap Growth ai, Beverly Hills, California, United States, 90211
Job Title:
Patient Services Representative Location:
Beverly Hills, United States Overview
We are seeking a compassionate and detail-oriented Patient Services Representative to serve as the first point of contact for our patients. The ideal candidate will provide exceptional customer service, manage patient inquiries, and ensure smooth healthcare operations while maintaining confidentiality and professionalism. Responsibilities
Primary point of contact for patient relations in person and by phone Greet patients and assist in resolving patient concerns and escalating as appropriate Check patients in/out and collect co-payments, give receipts, and reconcile payments Verify patient demographics and insurance information in CS-Link/Epic Schedule appointments and complete patient registration Process and track referrals and authorizations for various insurance types Handle patient/provider correspondence Explain policies, procedures, or services to patients Sanitize workspace using provided supplies and following department guidelines Required Qualifications
Experience with medical insurance, referral processes, and benefit plans 1 year of recent experience working in an outpatient clinic or medical office setting Ability to read, understand, and respond to detailed oral and written instructions Preferred Qualifications
2+ years’ recent experience working as a Patient Service Representative Experience with CS-Link/Epic Understanding of medical terminology Ready to make a difference in patient care? Apply now and join our healthcare team!
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Patient Services Representative Location:
Beverly Hills, United States Overview
We are seeking a compassionate and detail-oriented Patient Services Representative to serve as the first point of contact for our patients. The ideal candidate will provide exceptional customer service, manage patient inquiries, and ensure smooth healthcare operations while maintaining confidentiality and professionalism. Responsibilities
Primary point of contact for patient relations in person and by phone Greet patients and assist in resolving patient concerns and escalating as appropriate Check patients in/out and collect co-payments, give receipts, and reconcile payments Verify patient demographics and insurance information in CS-Link/Epic Schedule appointments and complete patient registration Process and track referrals and authorizations for various insurance types Handle patient/provider correspondence Explain policies, procedures, or services to patients Sanitize workspace using provided supplies and following department guidelines Required Qualifications
Experience with medical insurance, referral processes, and benefit plans 1 year of recent experience working in an outpatient clinic or medical office setting Ability to read, understand, and respond to detailed oral and written instructions Preferred Qualifications
2+ years’ recent experience working as a Patient Service Representative Experience with CS-Link/Epic Understanding of medical terminology Ready to make a difference in patient care? Apply now and join our healthcare team!
#J-18808-Ljbffr