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Boston Scientific

Clinical Specialist | Urology - Sacral Neuromodulation | Tampa, FL

Boston Scientific, Tampa, Florida, us, 33646

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Clinical Specialist | Urology - Sacral Neuromodulation | Tampa, FL 2 days ago Be among the first 25 applicants

Overview At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling important health industry challenges. We’ll help you advance your skills and career with access to the latest tools, information and training. Here, you’ll be supported in progressing – whatever your ambitions.

About The Role We’re looking for a driven, reliable, and experienced Clinical Specialist to assist their Area in meeting sales and patient service objectives by providing reliable technical, educational, operational and sales support. Axonics is seeking action driven candidates who will be accountable to meet our patient and customers’ expectations through reliability and quality in our products, processes, and systems.

Your Responsibilities Will Include

Establishes, develops, and maintains positive business relationships with Customers and Patients.

Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.

Uses clinical expertise, market & product knowledge to advance growth opportunities.

Provides exceptional customer service to all customers.

Educates customers staff on technical matters relating to Axonics products and therapies.

Completes proper Patient care documentation in Axonics Patient Care Management (PCM) system.

Makes and receives patient calls/texts through Axonics PCM system. Some calls can be after hours and weekends.

Partners with Area Director and Territory Managers to learn market dynamics and local customer motivations and needs; has a thorough understanding of how Axonics products and solutions offer value to the patient.

Contributes to the achievement of quarterly goals associated with specific initiatives at the Area and/or on a national level.

Assists with education/training of new employees.

Manages inventory provided for case coverage and trunk stock.

Expedites the resolution of customer problems and complaints to maximize satisfaction.

Coordinates sales and marketing efforts with team members and other departments.

Visits accounts regularly to replenish literature and establishes/maintains relationships with office staff.

Works closely with Territory Managers to drive sales growth in target accounts and key areas.

Actively participates in territory sales growth activities such as customer lunch and learns, community education sessions, Advance Practitioner seminars, quarterly business reviews and other approved activities.

Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Keeps abreast of best practices and promotional trends.

Maintains high level of clinical, market and product knowledge.

Completes all assigned training in a timely manner.

Continuously improves through feedback.

Manage personal expenses per company policy and report monthly in Concur.

Maintains proper credentials for Hospital Systems in area.

Up to 50% travel to include some overnight travel in and out of market. Work hours directly support case coverage and may vary from week to week.

Required Qualifications

Bachelor’s degree preferred.

A minimum of 3 years of clinical experience in the medical device industry or a minimum of 5 years of clinical experience in urology as an RN.

Highly motivated and target driven with a proven track record.

Excellent communication and negotiation skills.

Prioritizing, time management and organizational skills.

Ability to create and deliver presentations tailored to the audience needs.

Relationship management skills and openness to feedback.

Compensation and Benefits The anticipated annual base amount or range for this full-time position will be $90,000 to $95,000, plus variable compensation governed by the Sales Incentive Compensation Plan, as well as the value of core and optional benefits offered. Actual compensation will be commensurate with experience, education, licensure and certifications, and other needs.

Legal and Compliance For MA positions: It is unlawful to require or administer a lie detector test for employment. Boston Scientific maintains a prohibited substance-free workplace. Certain roles require proof of COVID-19 vaccination status where applicable. This role is deemed safety-sensitive and may be subject to drug testing in accordance with applicable laws.

Equal Opportunity Statement Boston Scientific is an equal opportunity and affirmative action employer. We value diversity and inclusion and are committed to creating a respectful and inclusive work environment.

Notes Travel up to 50% and occasional after-hours support may be required to fulfill responsibilities.

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