Rendr
Overview
Medical Receptionist - Full Time at Rendr. Rendr is the leading primary care focused, multi-specialty medical group serving the Asian community in New York City, with more than 100 clinical offices across Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.
Responsibilities
Warmly greet and direct patients, vendors, and visitors as they enter the practice.
Schedule new appointments and coordinate follow-up appointments.
Process insurance information to determine patient eligibility and collect copays accurately.
Check-in patients upon arrival and assist with completion of paperwork when needed.
Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
Check/prepare lab or imaging reports.
Verify accuracy of patient information and make appropriate changes or updates in records.
Conduct follow-up reminder calls to patients when needed.
Answer phone calls and handle all inquiries in a prompt and professional manner.
Help patients in distress by responding to emergencies.
Handle sensitive and confidential patient data appropriately.
Other related duties as assigned by the office manager.
Qualifications
High school diploma or equivalent preferred.
Bilingual in English and Chinese required.
Excellent verbal, written, and interpersonal communication skills.
Strong sense of accountability and dedication to patient satisfaction and safety.
Adaptability and flexibility to work in different offices.
Ability to work independently and in a team environment.
Strong organizational skills with ability to manage competing priorities.
EMR system familiarity preferred.
Benefits
Medical, Dental, and Vision Insurance
401k with Company Match
Paid Time Off
Paid Holidays/Floating Holiday(s)
Commuter Benefits
Health Savings Account / Flexible Spending Account / Dependent Care Account
Annual Performance Bonus
Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to reviewing your application and exploring the possibility of you joining our team!
JOB CODE: 1000842
#J-18808-Ljbffr
Medical Receptionist - Full Time at Rendr. Rendr is the leading primary care focused, multi-specialty medical group serving the Asian community in New York City, with more than 100 clinical offices across Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.
Responsibilities
Warmly greet and direct patients, vendors, and visitors as they enter the practice.
Schedule new appointments and coordinate follow-up appointments.
Process insurance information to determine patient eligibility and collect copays accurately.
Check-in patients upon arrival and assist with completion of paperwork when needed.
Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
Check/prepare lab or imaging reports.
Verify accuracy of patient information and make appropriate changes or updates in records.
Conduct follow-up reminder calls to patients when needed.
Answer phone calls and handle all inquiries in a prompt and professional manner.
Help patients in distress by responding to emergencies.
Handle sensitive and confidential patient data appropriately.
Other related duties as assigned by the office manager.
Qualifications
High school diploma or equivalent preferred.
Bilingual in English and Chinese required.
Excellent verbal, written, and interpersonal communication skills.
Strong sense of accountability and dedication to patient satisfaction and safety.
Adaptability and flexibility to work in different offices.
Ability to work independently and in a team environment.
Strong organizational skills with ability to manage competing priorities.
EMR system familiarity preferred.
Benefits
Medical, Dental, and Vision Insurance
401k with Company Match
Paid Time Off
Paid Holidays/Floating Holiday(s)
Commuter Benefits
Health Savings Account / Flexible Spending Account / Dependent Care Account
Annual Performance Bonus
Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to reviewing your application and exploring the possibility of you joining our team!
JOB CODE: 1000842
#J-18808-Ljbffr