Massachusetts General Hospital
Summary
An essential, non-clinical member of the care team that provides services for patients with substance use disorder (SUD). The overall goal is to engage with patients, utilize harm reduction techniques at any stage of readiness, provide resources, and help them address barriers as they work toward their goals. Does this position require Patient Care? Yes Essential Functions
Consult and coordinate with healthcare team members to assess, plan, implement, and address barriers to patient care plans. Facilitate connections across systems of care, including the recovery community, community-based supports, the addiction treatment system, and the healthcare system. Engage with new patients to identify their needs and personal wellness goals. Be available to regularly engage with patients outside of scheduled medical appointments, including introducing them to recovery-oriented systems of care or meeting them in their community. Develop relationships with SUD-focused community groups/agencies and help patients access and navigate these resources. Attend and participate in care team meetings. Write brief, non-clinical notes in the patient’s medical record. Education
High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials
Recovery Coach [State Certification] - Generic - HR Only preferred Certified Recovery Support Worker [CRSW - New Hampshire] - New Hampshire Board of Licensing for Alcohol & Other Drug Use Professionals preferred Experience
Sustained recovery experience 2-3 years required and Experience working with people with substance use disorders 1-2 years preferred Knowledge, Skills and Abilities
Ability to maintain effective working relationships with patients, families, and staff, following principles of professional boundaries. Excellent problem-solving skills both one-on-one and in group situations. Proficient in the use of office equipment and the computer (Microsoft Word and Excel). Strong attention to detail and ability to maintain written records and reports. Physical Requirements
Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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An essential, non-clinical member of the care team that provides services for patients with substance use disorder (SUD). The overall goal is to engage with patients, utilize harm reduction techniques at any stage of readiness, provide resources, and help them address barriers as they work toward their goals. Does this position require Patient Care? Yes Essential Functions
Consult and coordinate with healthcare team members to assess, plan, implement, and address barriers to patient care plans. Facilitate connections across systems of care, including the recovery community, community-based supports, the addiction treatment system, and the healthcare system. Engage with new patients to identify their needs and personal wellness goals. Be available to regularly engage with patients outside of scheduled medical appointments, including introducing them to recovery-oriented systems of care or meeting them in their community. Develop relationships with SUD-focused community groups/agencies and help patients access and navigate these resources. Attend and participate in care team meetings. Write brief, non-clinical notes in the patient’s medical record. Education
High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials
Recovery Coach [State Certification] - Generic - HR Only preferred Certified Recovery Support Worker [CRSW - New Hampshire] - New Hampshire Board of Licensing for Alcohol & Other Drug Use Professionals preferred Experience
Sustained recovery experience 2-3 years required and Experience working with people with substance use disorders 1-2 years preferred Knowledge, Skills and Abilities
Ability to maintain effective working relationships with patients, families, and staff, following principles of professional boundaries. Excellent problem-solving skills both one-on-one and in group situations. Proficient in the use of office equipment and the computer (Microsoft Word and Excel). Strong attention to detail and ability to maintain written records and reports. Physical Requirements
Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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