Scandinavian Designs | Dania Furniture
Retail Store Manager
Scandinavian Designs | Dania Furniture, Denver, Colorado, United States, 80285
Overview
Retail Store Manager
at
Scandinavian Designs | Dania Furniture Location: 9000 East Hampden Ave. Denver, CO Position: Exempt/Salary • Job Type: Full-time/Permanent 3 Month Training Wage at $2,884.62 to $3,076.92 paid bi-weekly. Post Training Rate: Annual base of $35,000 plus a percentage of store sales. What You’ll Be Doing
Inspire and create satisfied customers through honest, knowledgeable, and ethical selling practices. Maximize sales growth, profitability, manage a team of sales associates, sales managers, and warehouse associates in a commission-based environment. Communicate a compelling vision and operating plan with enthusiasm and clarity to your team, customers and community. Provide, train and coach team members on excellent and wholehearted customer service with a positive, knowledgeable, and consultative approach. Lead by example to create a positive team atmosphere dedicated to the company’s mission of high customer and team member satisfaction. Become an expert in products and services through self-led learning and company-led training. Set energizing sales goals and foster a culture that inspires associates; actively seek feedback and practice new habits of success. Store Manager responsibilities include and are not limited to: Process sales including cash and credit, service and refund transactions accurately. Perform transactions in the POS system, complete customer orders, take payments, and schedule delivery dates. Greet clients and answer phones in a prompt, warm, professional manner. Process after-sale service issues following company policy. Assist in daily opening and/or closing procedures. Review open invoices for accuracy and timely follow-up; aim for 100% accuracy on order input and customer comments. Demonstrate effective de-escalation tactics; resolve problems quickly and accurately. Maintain showroom and store facilities appearance. Support warehouse, store support and delivery drivers as needed. Tag furniture, write service orders, answer phones, check inventory, assist with assemblies and other duties as assigned. Keep all employees informed on changes from HQ and respond to company communications promptly. Follow through on emails within the same day. Take responsibility for on-site disciplinary actions and assist with staffing needs. Who You Are
1–2+ years in sales in a management role; retail and customer service experience encouraged. Excellent communication, professional sales presentation, and understanding of management practices. Ability to read product and transaction information. Available to work a combination of days, evenings and weekends; including some holidays and inventory time. Able to successfully complete pre-employment background and drug checks. Standing and walking most of the day; some lifting up to 30 lbs; bending, kneeling and stooping. Light cleaning, vacuuming and dusting; working with hand tools for assemblies. Occasional travel to customer sites and meetings. Education
High School diploma or equivalent. Management experience in customer service, retail sales, interior design or consulting preferred, not required. SCANDINAVIAN DESIGNS FURNITURE OFFERS
Benefits for Full-time Associates* including: Health benefits and Dental and Vision Health Savings Account (HSA) 401k Work-life balance – no overnight hours! Paid Time Off (PTO) Regular schedule Generous merchandise discounts Pet Insurance Tution Assistance Benefits eligibility depends on scheduled hours. EEO
We’re an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Furniture and Home Furnishings Manufacturing
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Retail Store Manager
at
Scandinavian Designs | Dania Furniture Location: 9000 East Hampden Ave. Denver, CO Position: Exempt/Salary • Job Type: Full-time/Permanent 3 Month Training Wage at $2,884.62 to $3,076.92 paid bi-weekly. Post Training Rate: Annual base of $35,000 plus a percentage of store sales. What You’ll Be Doing
Inspire and create satisfied customers through honest, knowledgeable, and ethical selling practices. Maximize sales growth, profitability, manage a team of sales associates, sales managers, and warehouse associates in a commission-based environment. Communicate a compelling vision and operating plan with enthusiasm and clarity to your team, customers and community. Provide, train and coach team members on excellent and wholehearted customer service with a positive, knowledgeable, and consultative approach. Lead by example to create a positive team atmosphere dedicated to the company’s mission of high customer and team member satisfaction. Become an expert in products and services through self-led learning and company-led training. Set energizing sales goals and foster a culture that inspires associates; actively seek feedback and practice new habits of success. Store Manager responsibilities include and are not limited to: Process sales including cash and credit, service and refund transactions accurately. Perform transactions in the POS system, complete customer orders, take payments, and schedule delivery dates. Greet clients and answer phones in a prompt, warm, professional manner. Process after-sale service issues following company policy. Assist in daily opening and/or closing procedures. Review open invoices for accuracy and timely follow-up; aim for 100% accuracy on order input and customer comments. Demonstrate effective de-escalation tactics; resolve problems quickly and accurately. Maintain showroom and store facilities appearance. Support warehouse, store support and delivery drivers as needed. Tag furniture, write service orders, answer phones, check inventory, assist with assemblies and other duties as assigned. Keep all employees informed on changes from HQ and respond to company communications promptly. Follow through on emails within the same day. Take responsibility for on-site disciplinary actions and assist with staffing needs. Who You Are
1–2+ years in sales in a management role; retail and customer service experience encouraged. Excellent communication, professional sales presentation, and understanding of management practices. Ability to read product and transaction information. Available to work a combination of days, evenings and weekends; including some holidays and inventory time. Able to successfully complete pre-employment background and drug checks. Standing and walking most of the day; some lifting up to 30 lbs; bending, kneeling and stooping. Light cleaning, vacuuming and dusting; working with hand tools for assemblies. Occasional travel to customer sites and meetings. Education
High School diploma or equivalent. Management experience in customer service, retail sales, interior design or consulting preferred, not required. SCANDINAVIAN DESIGNS FURNITURE OFFERS
Benefits for Full-time Associates* including: Health benefits and Dental and Vision Health Savings Account (HSA) 401k Work-life balance – no overnight hours! Paid Time Off (PTO) Regular schedule Generous merchandise discounts Pet Insurance Tution Assistance Benefits eligibility depends on scheduled hours. EEO
We’re an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Furniture and Home Furnishings Manufacturing
#J-18808-Ljbffr