QDS, Inc.
Field Service Technician- New Orleans, LA
QDS, Inc., New Orleans, Louisiana, United States, 70123
Field Service Technician - New Orleans, LA
Founded in 1983, Quality Data Systems (QDS) is proud to be a family-owned cash automation company that specializes in helping financial institutions and retailers use the latest technology to automate cash handling. Our decades of experience and range of products allow us to serve our customers by providing the best solutions to solve their specific needs. We are committed to helping our banking and credit union clients identify and deliver their Branch of the Future strategy. Our goal is to demonstrate how technology can impact their bottom line and deliver a better customer experience. We work with our retail clients to create efficient cash handling processes and reduce the risk of theft with automation tools and technology.
Responsibilities
Install and repair machines
Upgrade software and hardware
Diagnose system complications and perform repairs
Perform preventative maintenance
Effectively communicate with QDS team members
Effectively communicate through Microsoft Outlook
Qualifications / Work Experience
High school diploma
1+ years of experience as a field service technician
NCR Certification preferred, but not required
OEM ATM certification is desirable
People person! Friendly and sociable with great relationship building skills – ability to create an instant rapport with customers
Self-starter with good work ethic and ability to work independently
Clean and neat in appearance
Excellent customer service skills
Ability to prioritize travel schedule
Basic math skills and computer skills
Must be able to lift 50-75 pounds
Ability to read, interpret and follow diagrams and manuals
Ability to drive up to 6-8 hours per day
Clean driving record with valid driver’s license
Must pass a background check and drug test
Preferred Education And Experience
High school Diploma Required
Associates degree preferred
NCR Certification preferred, but not required
OEM ATM certification desirable
Work Conditions / Physical Requirements
Frequent driving
Working with hands
Standing, sitting, bending, twisting, for extended periods of time
Subject to working outside in varying weather conditions
Lifting objects weighing up to 50-75 pounds
Stretching and reaching above your head
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Responsibilities
Install and repair machines
Upgrade software and hardware
Diagnose system complications and perform repairs
Perform preventative maintenance
Effectively communicate with QDS team members
Effectively communicate through Microsoft Outlook
Qualifications / Work Experience
High school diploma
1+ years of experience as a field service technician
NCR Certification preferred, but not required
OEM ATM certification is desirable
People person! Friendly and sociable with great relationship building skills – ability to create an instant rapport with customers
Self-starter with good work ethic and ability to work independently
Clean and neat in appearance
Excellent customer service skills
Ability to prioritize travel schedule
Basic math skills and computer skills
Must be able to lift 50-75 pounds
Ability to read, interpret and follow diagrams and manuals
Ability to drive up to 6-8 hours per day
Clean driving record with valid driver’s license
Must pass a background check and drug test
Preferred Education And Experience
High school Diploma Required
Associates degree preferred
NCR Certification preferred, but not required
OEM ATM certification desirable
Work Conditions / Physical Requirements
Frequent driving
Working with hands
Standing, sitting, bending, twisting, for extended periods of time
Subject to working outside in varying weather conditions
Lifting objects weighing up to 50-75 pounds
Stretching and reaching above your head
#J-18808-Ljbffr