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Chubb

Senior Claim Specialist

Chubb, Hartford, Connecticut, United States

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Senior Claim Specialist

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Chubb

Chubb is looking for an experienced Outside Field Property Claims adjuster in Connecticut. This is a remote position, and the candidate will be responsible for handling field property claims in Connecticut. The ideal candidate will reside in Connecticut.

Responsibilities

Complete onsite inspections of properties to include investigating facts, evaluating damages and writing estimates

Effectively evaluate contract language and identify coverage issues

Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis

Maintain an active file diary to move the file toward resolution

Recognize and pursue recovery

Adhere to all statutory and regulatory fair claims practices

Recognize and identify potential fraudulent claims

Effectively control the use, work product, and expenses of outside vendors

Effectively evaluate claim facts and negotiate claim settlements

Develop and maintain strong business relationships with internal and external customers

Contribute to the development and delivery of the team’s goals, objectives and results

Maintain service and technical expectations to meet best practices standards

Support workload surges and/or Catastrophe Operations as needed, including overtime

Establish and maintain rapport with business partners including insureds, agents, and underwriters during designated CATs

Provide excellent customer service to a diverse client base

Qualifications

Full knowledge of personal lines insurance contracts, investigation techniques, legal requirements, and insurance regulations is a plus; experience in commercial claims handling is preferred

Proficiency in Symbility, Xactimate or similar estimating platforms

Aptitude for evaluating, analyzing, and interpreting information

Excellent verbal and written communication skills

Innovative thinker with ability to multi-task

Superior customer service skills

Working knowledge of Microsoft Office

Prior experience handling complex claims with large exposures

Ability to work in multiple systems and utilize provided technology to estimate damages in the field

Empowerment to make decisions within authority and execute company mission

Willing to be flexible in work hours (overtime for CAT)

Maintain current claims adjuster licensing in one or more states preferred but must be willing to obtain additional state licensures

About Us Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance and Sales

Industries

Insurance

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