Rippling
Overview
API Technical Writer at Rippling. The API Technical Writer role on Rippling’s Customer Education team provides the opportunity to use your technical writing skills to build accurate and user-friendly developer documentation and drive developer adoption of Rippling’s API and future developer-facing products. About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. You can manage and automate every part of the employee lifecycle in a single system. About The Role
The API Technical Writer role on Rippling’s Customer Education team focuses on creating developer documentation for Rippling’s API. You will work with product and engineering teams to produce accurate, user-friendly documentation to support developer adoption. Developers build custom integrations on Rippling’s infrastructure and distribute them through Rippling’s App Shop. Customers and partners build integrated apps that extend Rippling’s products via REST APIs. What You Will Do
Create and maintain high-quality API documentation, including reference guides, developer guides, and tutorials Collaborate with product and engineering teams to develop accurate and user-friendly API reference documentation Ensure API documentation adheres to style guidelines, is user-friendly, and follows industry best practices Author and maintain installation and user guides for third-party integrations in Rippling’s App Shop marketplace Organize and structure the API documentation Keep API documentation up-to-date with latest API releases, changes, and improvements Advocate for developer-friendly APIs by suggesting improvements in naming, versioning, error handling, and response formats Document custom programming languages within the Rippling Platform (e.g., Rippling Query Language) Develop and maintain best-practice code samples and real-world use cases for API integration What You Will Need
5+ years of experience as a Technical Writer with a focus on API documentation Experience writing effective technical content for a developer audience using Markdown Strong understanding of APIs, RESTful web services, and programming concepts Proficiency with various authoring, CMS, and task management tools Proficiency in writing clear, concise, and well-structured technical documentation Familiarity with API documentation tools, such as Swagger, Docusaurus, Postman, or similar Experience working in a fast-paced, dynamic startup environment About The Team
The Customer Education team focuses on building best-in-class help documentation and on-demand training materials to help customers learn how to use the Rippling platform. Materials include tutorials, troubleshooting FAQs, training videos, and hands-on simulations that drive product adoption and customer success. Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on legally protected characteristics. Rippling provides reasonable accommodations for candidates with disabilities during the hiring process. To request an accommodation, please email accomodations@rippling.com. Rippling values in-office collaboration for certain roles. For office-based employees, being in the office at least three days a week may be required under current policy. This role offers a competitive salary, benefits, and equity. Final offer amounts vary based on factors including location and experience. Pay ranges may be listed in job postings as applicable.
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API Technical Writer at Rippling. The API Technical Writer role on Rippling’s Customer Education team provides the opportunity to use your technical writing skills to build accurate and user-friendly developer documentation and drive developer adoption of Rippling’s API and future developer-facing products. About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. You can manage and automate every part of the employee lifecycle in a single system. About The Role
The API Technical Writer role on Rippling’s Customer Education team focuses on creating developer documentation for Rippling’s API. You will work with product and engineering teams to produce accurate, user-friendly documentation to support developer adoption. Developers build custom integrations on Rippling’s infrastructure and distribute them through Rippling’s App Shop. Customers and partners build integrated apps that extend Rippling’s products via REST APIs. What You Will Do
Create and maintain high-quality API documentation, including reference guides, developer guides, and tutorials Collaborate with product and engineering teams to develop accurate and user-friendly API reference documentation Ensure API documentation adheres to style guidelines, is user-friendly, and follows industry best practices Author and maintain installation and user guides for third-party integrations in Rippling’s App Shop marketplace Organize and structure the API documentation Keep API documentation up-to-date with latest API releases, changes, and improvements Advocate for developer-friendly APIs by suggesting improvements in naming, versioning, error handling, and response formats Document custom programming languages within the Rippling Platform (e.g., Rippling Query Language) Develop and maintain best-practice code samples and real-world use cases for API integration What You Will Need
5+ years of experience as a Technical Writer with a focus on API documentation Experience writing effective technical content for a developer audience using Markdown Strong understanding of APIs, RESTful web services, and programming concepts Proficiency with various authoring, CMS, and task management tools Proficiency in writing clear, concise, and well-structured technical documentation Familiarity with API documentation tools, such as Swagger, Docusaurus, Postman, or similar Experience working in a fast-paced, dynamic startup environment About The Team
The Customer Education team focuses on building best-in-class help documentation and on-demand training materials to help customers learn how to use the Rippling platform. Materials include tutorials, troubleshooting FAQs, training videos, and hands-on simulations that drive product adoption and customer success. Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on legally protected characteristics. Rippling provides reasonable accommodations for candidates with disabilities during the hiring process. To request an accommodation, please email accomodations@rippling.com. Rippling values in-office collaboration for certain roles. For office-based employees, being in the office at least three days a week may be required under current policy. This role offers a competitive salary, benefits, and equity. Final offer amounts vary based on factors including location and experience. Pay ranges may be listed in job postings as applicable.
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