AXA XL
Senior Claims Specialist - Excess Casualty
Open to multiple locations
AXA XL’s Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
As an Excess Casualty Senior Claims Specialist, you will play a critical role in managing and resolving AXA XL's excess casualty claims. You will work closely with your manager and fellow Claims colleagues to drive files to resolution and will interact and collaborate frequently with Regional Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.
What you’ll be doing
Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Practice Leaders and Claims management.
Obtaining the coverage determinations of underlying carriers and analyzing the applicability of coverage to the facts of each claim under the terms of the AXA XL policy.
Establishing and maintaining close communications with underlying carriers and defense counsel, providing input and direction as warranted, to protect the interests of the insured and AXA XL.
Partnering with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation and analyzing coverage issues as warranted.
Assisting underwriters with policy drafting initiatives, as well as new business and renewal meetings.
Coordinating and managing communications with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
Producing internal reporting and ensuring that reserves are set according to best practice guidelines.
Identifying, monitoring and reporting on emerging liability and coverage trends.
You will report to the Manager of Excess Casualty Claims.
What you’ll bring
Advanced Casualty Claims Experience is a plus
Effective communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.
Ethics: Handle responsibilities with integrity and the highest standards of professionalism.
Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
Education: Bachelor’s degree preferred
What we offer Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. We have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
Robust support for Flexible Working Arrangements
Enhanced family-friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering health, wellbeing, lifestyle and financial security, with competitive compensation and personalized, inclusive benefits.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. Our 2023-26 Sustainability strategy, Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We combine a comprehensive capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace to deliver top client service across all lines of business.
Learn more at axaxl.com
The U.S. base salary range for this position is $104,000 to $182,000 USD. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.
AXA XL offers a comprehensive benefits program for physical, mental and financial health, and opportunities for development and growth.
Location and status Open to multiple locations. This position may be based in West Hartford, CT or Hartford, CT, among others.
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AXA XL’s Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
As an Excess Casualty Senior Claims Specialist, you will play a critical role in managing and resolving AXA XL's excess casualty claims. You will work closely with your manager and fellow Claims colleagues to drive files to resolution and will interact and collaborate frequently with Regional Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.
What you’ll be doing
Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Practice Leaders and Claims management.
Obtaining the coverage determinations of underlying carriers and analyzing the applicability of coverage to the facts of each claim under the terms of the AXA XL policy.
Establishing and maintaining close communications with underlying carriers and defense counsel, providing input and direction as warranted, to protect the interests of the insured and AXA XL.
Partnering with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation and analyzing coverage issues as warranted.
Assisting underwriters with policy drafting initiatives, as well as new business and renewal meetings.
Coordinating and managing communications with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
Producing internal reporting and ensuring that reserves are set according to best practice guidelines.
Identifying, monitoring and reporting on emerging liability and coverage trends.
You will report to the Manager of Excess Casualty Claims.
What you’ll bring
Advanced Casualty Claims Experience is a plus
Effective communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.
Ethics: Handle responsibilities with integrity and the highest standards of professionalism.
Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
Education: Bachelor’s degree preferred
What we offer Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. We have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
Robust support for Flexible Working Arrangements
Enhanced family-friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering health, wellbeing, lifestyle and financial security, with competitive compensation and personalized, inclusive benefits.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. Our 2023-26 Sustainability strategy, Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We combine a comprehensive capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace to deliver top client service across all lines of business.
Learn more at axaxl.com
The U.S. base salary range for this position is $104,000 to $182,000 USD. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.
AXA XL offers a comprehensive benefits program for physical, mental and financial health, and opportunities for development and growth.
Location and status Open to multiple locations. This position may be based in West Hartford, CT or Hartford, CT, among others.
#J-18808-Ljbffr