Eurofins BioPharma Product Testing North America
Pharma Laboratory Field Service Engineer II
Eurofins BioPharma Product Testing North America, Saint Louis, Missouri, United States, 63146
Job Description
The FSE I/II performs Calibrations/Qualifications, Preventative Maintenance and Repairs on pipettes and various types of small laboratory instrumentation.
Responsibilities
Perform calibration/qualification and preventative maintenance in the lab on single channel and multi-channel pipettes.
Travel to customer sites to perform pipette calibrations and PM’s as necessary.
Perform troubleshooting and repair of various types of small laboratory equipment both in the field and in the lab.
Manage personal parts inventory effectively.
Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.
Complete administrative paperwork and reports promptly and accurately.
Follow good documentation practices (GDP) as applicable to daily activities.
Contact customers on time and schedule service efficiently.
Adhere to environmental health and safety guidelines.
Effectively communicate with clients and other internal and external parties.
Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current.
Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).
Act impartially within the management system.
Perform other tasks as assigned by Management.
Qualifications Minimum Requirements
Two- or four-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1 to 3 years (FSE II) experience in a related field, preferably as a Field Service Technician
Physical ability to lift and transport equipment and perform tasks in various lab environments
Clear, respectful, and timely verbal and written communication
Experience with technical troubleshooting and problem solving
Must be self-motivated and proactive
Valid driver's license
Clean driving record
Ability to travel within customer territory up to 5 days per week Monday-Friday. Overnight travel as needed.
Additional Information Working schedule will be
Full-Time, First Shift, M-F 8am-4pm.
Candidates currently living within a commutable distance of Saint Louis, MO are encouraged to apply. No relocation assistance will be given. This position is NOT remote.
What we Offer
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.
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Responsibilities
Perform calibration/qualification and preventative maintenance in the lab on single channel and multi-channel pipettes.
Travel to customer sites to perform pipette calibrations and PM’s as necessary.
Perform troubleshooting and repair of various types of small laboratory equipment both in the field and in the lab.
Manage personal parts inventory effectively.
Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.
Complete administrative paperwork and reports promptly and accurately.
Follow good documentation practices (GDP) as applicable to daily activities.
Contact customers on time and schedule service efficiently.
Adhere to environmental health and safety guidelines.
Effectively communicate with clients and other internal and external parties.
Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current.
Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).
Act impartially within the management system.
Perform other tasks as assigned by Management.
Qualifications Minimum Requirements
Two- or four-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1 to 3 years (FSE II) experience in a related field, preferably as a Field Service Technician
Physical ability to lift and transport equipment and perform tasks in various lab environments
Clear, respectful, and timely verbal and written communication
Experience with technical troubleshooting and problem solving
Must be self-motivated and proactive
Valid driver's license
Clean driving record
Ability to travel within customer territory up to 5 days per week Monday-Friday. Overnight travel as needed.
Additional Information Working schedule will be
Full-Time, First Shift, M-F 8am-4pm.
Candidates currently living within a commutable distance of Saint Louis, MO are encouraged to apply. No relocation assistance will be given. This position is NOT remote.
What we Offer
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.
#J-18808-Ljbffr