DSV Air & Sea Inc.
Assistant Credit Controller, AR Collections
DSV Air & Sea Inc., Woodbridge, New Jersey, United States
Collections Analyst – Full Time
Location:
USA – Iselin, Wood Ave
Division:
Air & Sea
Time Type:
Full Time
Fraud Alert:
DSV will never request a chat interview or solicit funds from applicants. Do not provide payment or personal financial information. If you have questions, contact
HR@us.dsv.com .
Company Overview DSV is a global transport and logistics company founded in 1976. We are the world’s third largest supplier of transportation and logistics solutions, operating in over 80 countries. We support our customers’ supply chains by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods.
About the Role The Collections Analyst works closely with finance, sales, and customer service teams to manage overdue accounts, resolve payment issues, and support process improvements. Your main responsibility is to execute proactive collection strategies, handle disputes, and ensure timely payments from our customer base. This is an in‑office role; remote work is not offered.
Essential Functions
Manage collection requirements for a multi‑million dollar portfolio of accounts.
Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable.
Provide ongoing customer service to account contacts by supplying reports, handling special requests, and managing data submission of invoices.
Provide statements and invoices to customers as required.
Resolve customer discrepancy claims or non‑payment issues by appropriately raising issues to Billing and Sales Administration.
Process credit card transactions, refunds, adjustments and recommend write‑offs as needed.
Prepare required documentation for placing accounts with third‑party agents.
Generate status reports of portfolio aging and payments.
Provide coverage for other Collection Specialists as needed.
Support special projects as directed by the Credit & Collection Management.
Additional Functions
Support and exhibit behavior consistent with the company’s culture.
Act with diplomacy as a representative of the Finance Department.
Perform other related duties as required.
Minimum Qualifications
Two (2) years of experience in credit and collections.
Proficiency in Microsoft applications, especially advanced Excel.
Associate’s Degree or post‑high‑school education/training.
Professional appearance and manner.
Ability to handle multiple projects at once.
SAP experience is a strong plus.
Experience interacting professionally with customers and internal departments at all times.
Ability to work independently and as part of a team.
Strong oral and written communication skills.
Shipping experience preferred but not required.
Compensation The expected base pay is
$22.50 - $30.50 per hour . Actual base compensation will be determined based on job‑related knowledge, location, skills, experience and other objective business considerations.
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin or any other characteristic protected by applicable law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at
athr@us.dsv.com . DSV reserves the right to defer or close a vacancy at any time.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV – Global transport and logistics
#J-18808-Ljbffr
USA – Iselin, Wood Ave
Division:
Air & Sea
Time Type:
Full Time
Fraud Alert:
DSV will never request a chat interview or solicit funds from applicants. Do not provide payment or personal financial information. If you have questions, contact
HR@us.dsv.com .
Company Overview DSV is a global transport and logistics company founded in 1976. We are the world’s third largest supplier of transportation and logistics solutions, operating in over 80 countries. We support our customers’ supply chains by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods.
About the Role The Collections Analyst works closely with finance, sales, and customer service teams to manage overdue accounts, resolve payment issues, and support process improvements. Your main responsibility is to execute proactive collection strategies, handle disputes, and ensure timely payments from our customer base. This is an in‑office role; remote work is not offered.
Essential Functions
Manage collection requirements for a multi‑million dollar portfolio of accounts.
Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable.
Provide ongoing customer service to account contacts by supplying reports, handling special requests, and managing data submission of invoices.
Provide statements and invoices to customers as required.
Resolve customer discrepancy claims or non‑payment issues by appropriately raising issues to Billing and Sales Administration.
Process credit card transactions, refunds, adjustments and recommend write‑offs as needed.
Prepare required documentation for placing accounts with third‑party agents.
Generate status reports of portfolio aging and payments.
Provide coverage for other Collection Specialists as needed.
Support special projects as directed by the Credit & Collection Management.
Additional Functions
Support and exhibit behavior consistent with the company’s culture.
Act with diplomacy as a representative of the Finance Department.
Perform other related duties as required.
Minimum Qualifications
Two (2) years of experience in credit and collections.
Proficiency in Microsoft applications, especially advanced Excel.
Associate’s Degree or post‑high‑school education/training.
Professional appearance and manner.
Ability to handle multiple projects at once.
SAP experience is a strong plus.
Experience interacting professionally with customers and internal departments at all times.
Ability to work independently and as part of a team.
Strong oral and written communication skills.
Shipping experience preferred but not required.
Compensation The expected base pay is
$22.50 - $30.50 per hour . Actual base compensation will be determined based on job‑related knowledge, location, skills, experience and other objective business considerations.
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin or any other characteristic protected by applicable law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at
athr@us.dsv.com . DSV reserves the right to defer or close a vacancy at any time.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV – Global transport and logistics
#J-18808-Ljbffr