The People Concern
Human Resources Generalist – Employee Relations
The People Concern, Los Angeles, California, United States, 90079
Overview
Role:
Human Resources Generalist – Employee Relations Reports to:
Director, Human Resources Program:
9002-Human Resources Department:
Human Resources Location:
Arlington Administration - 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018 Setting:
Not 100% Onsite Schedule:
Monday – Friday, 8:00am – 4:30pm Status:
Full-time/Non-Exempt/Non-Management Openings:
1
Job Description Summary
This position assists in the investigation and resolution of employee concerns, provides support to HR Business Partners and the HR Director on employee relations matters, and ensures consistent application of company policies. This includes conducting investigations, providing guidance on disciplinary actions, and participating in the development of employee relations programs. The role is 75% in partnership with HR Partners on ER/Investigations tasks and 25% Administration and New Employee Orientation assistance.
Responsibilities Under the direction of the Director of HR, serves as HR lead on employee relations issues (e.g., incident investigations, performance management and improvement plans, terminations).
Provide advice and counsel to managers, supervisors and employees regarding laws, regulations, policies, procedures and practices related to employee relations matters; work with HR Partners to ensure consistent application.
Foster effective relationships with directors/managers and their staff; ensure effective utilization of employee relations tools and positive employee relations.
Facilitate resolution of employee issues by providing guidance on problem-solving, dispute resolution, compliance, and litigation avoidance.
Resolve internal conflicts informally through appropriate conflict management and mediation techniques.
Establish and nurture a positive and supportive Human Resources presence within the function and among staff at all levels.
Develop and maintain a position of trusted advisor to the ELT; advise on engagement, retention, learning and employee relations issues, and identify trends and opportunities for improvement.
Collaborate with managers on the development and review of documentation for involuntary separations.
Conduct thorough investigations in conjunction with other HR team members; consult with external legal counsel as needed.
Prepare written reports of investigation outcomes and organize supporting documentation.
Identify potential compliance, ethics or other issues and propose solutions based on investigation findings; advise management of potential problems and recommend/implement solutions as directed.
Maintain effective communication and interpersonal skills; build relationships at all levels.
Conduct exit interviews and analyze exit interview data for trends.
Serve as HR lead regarding leaves of absence (LOAs) and assist with workers' compensation (WC) matters.
Provide materials for staff, track LOAs and WC injuries, and provide relevant reports; act as liaison with staff to facilitate understanding of LOA and WC processes.
Develop and present employee relations, diversity, LOA, and management best practices and other HR training as needed.
Assist with weekly new employee orientation on a rotating basis for ER presentations.
Follow and administer policies, procedures, and processes to ensure compliance with applicable laws and regulations.
Maintain HR files required for job functions, contracts, funders, and other regulatory compliance.
Communicate HR information through multiple channels (email, memos, etc.).
Prepare and/or update periodic reports of HR-related activities.
Maintain knowledge of current federal, state, and local regulations regarding benefits, HR, wage and hours, and employment issues.
Advise all employees on agency HR policies, procedures, and practices for consistency, fairness, and compliance with local, state, funder, and federal regulations and requirements.
Qualifications Bachelor’s degree and at least three years’ HR experience, or equivalent combination of education and experience
Minimum two years’ experience in an employee relations role for a medium-sized organization and/or multiple locations
Strong knowledge of equal employment opportunities, harassment and discrimination, retaliation, wage and hour, and related laws
Demonstrated client service orientation; ability to maintain strict confidentiality
Effective verbal and written communication, problem-solving, and the ability to present facts and recommendations to all levels
Ability to analyze facts and synthesize clear, concise reports
Detail-oriented with excellent time management and organizational skills
Proficiency with HRIS systems; ability to work with Word and Excel
Preferred Qualifications PHR or CA-PHR certification
Knowledge or experience with individuals living with mental illness and/or substance addictions
Minimum 30 WPM typing speed
Bilingual Spanish
Work Environment Indoor office environment
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status, or any other status protected by applicable laws.
About The People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of OPCC and Lamp Community. The organization provides integrated care and services designed to address homelessness, domestic violence, and related challenges.
Benefits & Perks Medical Insurance
Vision Insurance
Dental Insurance
403(b) Retirement plan and matching
Paid Holidays, Vacation, and Sick Days
Employee Assistance Program (EAP)
Other voluntary benefits and discounts
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Role:
Human Resources Generalist – Employee Relations Reports to:
Director, Human Resources Program:
9002-Human Resources Department:
Human Resources Location:
Arlington Administration - 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018 Setting:
Not 100% Onsite Schedule:
Monday – Friday, 8:00am – 4:30pm Status:
Full-time/Non-Exempt/Non-Management Openings:
1
Job Description Summary
This position assists in the investigation and resolution of employee concerns, provides support to HR Business Partners and the HR Director on employee relations matters, and ensures consistent application of company policies. This includes conducting investigations, providing guidance on disciplinary actions, and participating in the development of employee relations programs. The role is 75% in partnership with HR Partners on ER/Investigations tasks and 25% Administration and New Employee Orientation assistance.
Responsibilities Under the direction of the Director of HR, serves as HR lead on employee relations issues (e.g., incident investigations, performance management and improvement plans, terminations).
Provide advice and counsel to managers, supervisors and employees regarding laws, regulations, policies, procedures and practices related to employee relations matters; work with HR Partners to ensure consistent application.
Foster effective relationships with directors/managers and their staff; ensure effective utilization of employee relations tools and positive employee relations.
Facilitate resolution of employee issues by providing guidance on problem-solving, dispute resolution, compliance, and litigation avoidance.
Resolve internal conflicts informally through appropriate conflict management and mediation techniques.
Establish and nurture a positive and supportive Human Resources presence within the function and among staff at all levels.
Develop and maintain a position of trusted advisor to the ELT; advise on engagement, retention, learning and employee relations issues, and identify trends and opportunities for improvement.
Collaborate with managers on the development and review of documentation for involuntary separations.
Conduct thorough investigations in conjunction with other HR team members; consult with external legal counsel as needed.
Prepare written reports of investigation outcomes and organize supporting documentation.
Identify potential compliance, ethics or other issues and propose solutions based on investigation findings; advise management of potential problems and recommend/implement solutions as directed.
Maintain effective communication and interpersonal skills; build relationships at all levels.
Conduct exit interviews and analyze exit interview data for trends.
Serve as HR lead regarding leaves of absence (LOAs) and assist with workers' compensation (WC) matters.
Provide materials for staff, track LOAs and WC injuries, and provide relevant reports; act as liaison with staff to facilitate understanding of LOA and WC processes.
Develop and present employee relations, diversity, LOA, and management best practices and other HR training as needed.
Assist with weekly new employee orientation on a rotating basis for ER presentations.
Follow and administer policies, procedures, and processes to ensure compliance with applicable laws and regulations.
Maintain HR files required for job functions, contracts, funders, and other regulatory compliance.
Communicate HR information through multiple channels (email, memos, etc.).
Prepare and/or update periodic reports of HR-related activities.
Maintain knowledge of current federal, state, and local regulations regarding benefits, HR, wage and hours, and employment issues.
Advise all employees on agency HR policies, procedures, and practices for consistency, fairness, and compliance with local, state, funder, and federal regulations and requirements.
Qualifications Bachelor’s degree and at least three years’ HR experience, or equivalent combination of education and experience
Minimum two years’ experience in an employee relations role for a medium-sized organization and/or multiple locations
Strong knowledge of equal employment opportunities, harassment and discrimination, retaliation, wage and hour, and related laws
Demonstrated client service orientation; ability to maintain strict confidentiality
Effective verbal and written communication, problem-solving, and the ability to present facts and recommendations to all levels
Ability to analyze facts and synthesize clear, concise reports
Detail-oriented with excellent time management and organizational skills
Proficiency with HRIS systems; ability to work with Word and Excel
Preferred Qualifications PHR or CA-PHR certification
Knowledge or experience with individuals living with mental illness and/or substance addictions
Minimum 30 WPM typing speed
Bilingual Spanish
Work Environment Indoor office environment
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status, or any other status protected by applicable laws.
About The People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of OPCC and Lamp Community. The organization provides integrated care and services designed to address homelessness, domestic violence, and related challenges.
Benefits & Perks Medical Insurance
Vision Insurance
Dental Insurance
403(b) Retirement plan and matching
Paid Holidays, Vacation, and Sick Days
Employee Assistance Program (EAP)
Other voluntary benefits and discounts
#J-18808-Ljbffr