Medical Associates Clinic
Overview
Medical Associates Clinic and Health Plans is a multi-specialty group practice combined with a growing health insurance company. The HR Assistant/HR Coordinator role supports the entire organization from the HR department located at the West campus in Dubuque, Iowa. Core business hours are Mon-Fri 8:00-5:00, 40-hour work week, hourly position with full benefits. Starting level (HR Assistant or HR Coordinator) will depend on experience with opportunity for professional growth, development and advancement. What You Will Be Doing
Provide HR support to the broader organization and administrative support to the CHRO, HR Managers and other HR team members. Perform a wide variety of HR administrative duties including timekeeping/payroll processing, employee reward and recognition program coordination, student coordination, maintaining employee records and files, and new hire onboarding support. High-level responsibilities include customer service to internal and external customers visiting in person, by phone, email, or other contact with Medical Associates. Process payroll bi-weekly with strong attention to detail. Coordinate employee recognition programs, HR-related meetings and events, and new hire onboarding. Coordinate student rotations and maintain staff professional licensure, certification, training documents and other employment-related documentation. Coordinate and manage timekeeping data, HRIS (UKG), Kronos payroll, Saba performance management and other related systems; ensure accurate data entry and processes. Coordinate appointment calendars, book conference rooms, arrange travel, and support event planning and logistics. Plan and organize employee engagement events (e.g., luncheons, food trucks, ice cream socials). Establish and follow procedures to ensure current professional certification, licensure and training documentation for MA staff; ensure documentation is organized and audit-ready. Perform clerical and analytical tasks across HR practices, including data sorting, filing, spreadsheets, information verification and follow-up; billing review and payment coordination are also part of the role. What Skills You Bring
Excellent communicator (verbal and written) with strong customer service skills and a welcoming personality. Strong organizational skills with attention to detail and the ability to multitask and follow through to completion. Critical thinking with willingness to ask questions and utilize resources to find answers. Flexibility to pivot quickly when priorities change and eagerness to learn and take on new things. Essential Functions & Responsibilities
Answer a variety of HR-related questions efficiently and accurately; route issues to the correct place within the HR Team and maintain knowledge of HR policies and processes. Cross-train in HR front desk responsibilities to provide backup across teams. Independently process data for bi-weekly timekeeping used for payroll; acquire knowledge of Medical Associates' HRIS (UKG), payroll system (Kronos), performance management system (Saba) and related processes. Coordinate calendars, meetings, and travel; support professional events and engaging activities for employees. Coordinate student rotations and foster collaboration with surrounding educational programs. Conduct new hire onboarding. Maintain current professional certification, licensure and training documentation; ensure organization and audit readiness. Perform clerical and analytical tasks across HR practices, including data handling and billing-related activities. Benefits Package
Single or Family Health Insurance with discounted premium rates for wellness program participation. 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing). Flexible Paid Time Off Program (24 days off per year). Medical and Dependent Care Flexible Spending Accounts. Life insurance, Long Term Disability, Short Term Disability, Dental Insurance, etc. Knowledge & Skills
Education:
High School diploma or GED required. Experience:
One to two years of similar or related experience. Interpersonal Skills:
Courtesy, tact, trust and diplomacy are essential; work involves contact with others inside and/or outside the organization on routine matters. Other Skills:
Excellent organization and attention to detail; good computer skills (Excel a plus); ability to multitask and adapt to changing priorities; strong customer service and communication skills.
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Medical Associates Clinic and Health Plans is a multi-specialty group practice combined with a growing health insurance company. The HR Assistant/HR Coordinator role supports the entire organization from the HR department located at the West campus in Dubuque, Iowa. Core business hours are Mon-Fri 8:00-5:00, 40-hour work week, hourly position with full benefits. Starting level (HR Assistant or HR Coordinator) will depend on experience with opportunity for professional growth, development and advancement. What You Will Be Doing
Provide HR support to the broader organization and administrative support to the CHRO, HR Managers and other HR team members. Perform a wide variety of HR administrative duties including timekeeping/payroll processing, employee reward and recognition program coordination, student coordination, maintaining employee records and files, and new hire onboarding support. High-level responsibilities include customer service to internal and external customers visiting in person, by phone, email, or other contact with Medical Associates. Process payroll bi-weekly with strong attention to detail. Coordinate employee recognition programs, HR-related meetings and events, and new hire onboarding. Coordinate student rotations and maintain staff professional licensure, certification, training documents and other employment-related documentation. Coordinate and manage timekeeping data, HRIS (UKG), Kronos payroll, Saba performance management and other related systems; ensure accurate data entry and processes. Coordinate appointment calendars, book conference rooms, arrange travel, and support event planning and logistics. Plan and organize employee engagement events (e.g., luncheons, food trucks, ice cream socials). Establish and follow procedures to ensure current professional certification, licensure and training documentation for MA staff; ensure documentation is organized and audit-ready. Perform clerical and analytical tasks across HR practices, including data sorting, filing, spreadsheets, information verification and follow-up; billing review and payment coordination are also part of the role. What Skills You Bring
Excellent communicator (verbal and written) with strong customer service skills and a welcoming personality. Strong organizational skills with attention to detail and the ability to multitask and follow through to completion. Critical thinking with willingness to ask questions and utilize resources to find answers. Flexibility to pivot quickly when priorities change and eagerness to learn and take on new things. Essential Functions & Responsibilities
Answer a variety of HR-related questions efficiently and accurately; route issues to the correct place within the HR Team and maintain knowledge of HR policies and processes. Cross-train in HR front desk responsibilities to provide backup across teams. Independently process data for bi-weekly timekeeping used for payroll; acquire knowledge of Medical Associates' HRIS (UKG), payroll system (Kronos), performance management system (Saba) and related processes. Coordinate calendars, meetings, and travel; support professional events and engaging activities for employees. Coordinate student rotations and foster collaboration with surrounding educational programs. Conduct new hire onboarding. Maintain current professional certification, licensure and training documentation; ensure organization and audit readiness. Perform clerical and analytical tasks across HR practices, including data handling and billing-related activities. Benefits Package
Single or Family Health Insurance with discounted premium rates for wellness program participation. 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing). Flexible Paid Time Off Program (24 days off per year). Medical and Dependent Care Flexible Spending Accounts. Life insurance, Long Term Disability, Short Term Disability, Dental Insurance, etc. Knowledge & Skills
Education:
High School diploma or GED required. Experience:
One to two years of similar or related experience. Interpersonal Skills:
Courtesy, tact, trust and diplomacy are essential; work involves contact with others inside and/or outside the organization on routine matters. Other Skills:
Excellent organization and attention to detail; good computer skills (Excel a plus); ability to multitask and adapt to changing priorities; strong customer service and communication skills.
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