Citigroup
Citi Wealth at Work - Investment Relationship Officer - Officer
Citigroup, Los Angeles, California, United States, 90079
Investment Relationship Officer
Citi is more than a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you\'ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview The Investment Relationship Officer is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction / job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex / sensitive information. Moderate but direct impact through close contact with the business\'s core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities
Lead client onboarding and account opening efforts around our world-class Investments platform, as a part of our core client coverage team
Partner with sales teams to exceed client expectations and make client onboarding and account opening a seamless and differentiated experience
Act as the main point of contact / guidance for clients going through the KYC onboarding and account opening process
Provide the highest level of customer service and teamwork to our clients
Possess an expert knowledge in Citi's client onboarding and account opening policies, procedures, and applications
Ensure all documentation received is current, accurate and complete.
Fulfill all requests in a timely manner
Liaise with product and functional partners to ensure requests are completed while maintaining constant communication with the client
Partner with Know Your Client (KYC) Teams, the Account Opening division, and other product partners to ensure client requests are understood and appropriately prioritized and executed accurately
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
2-4 years of relevant experience
Prior experience in wealth management or other financial services roles preferred
Ability to manage relationships both internal and external
Ability to multi-task
FINRA SIE, Series 7, Series 66 required (or obtained within 120 days)
Education
Bachelor's / University degree or equivalent experience
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Job Overview The Investment Relationship Officer is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction / job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex / sensitive information. Moderate but direct impact through close contact with the business\'s core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities
Lead client onboarding and account opening efforts around our world-class Investments platform, as a part of our core client coverage team
Partner with sales teams to exceed client expectations and make client onboarding and account opening a seamless and differentiated experience
Act as the main point of contact / guidance for clients going through the KYC onboarding and account opening process
Provide the highest level of customer service and teamwork to our clients
Possess an expert knowledge in Citi's client onboarding and account opening policies, procedures, and applications
Ensure all documentation received is current, accurate and complete.
Fulfill all requests in a timely manner
Liaise with product and functional partners to ensure requests are completed while maintaining constant communication with the client
Partner with Know Your Client (KYC) Teams, the Account Opening division, and other product partners to ensure client requests are understood and appropriately prioritized and executed accurately
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
2-4 years of relevant experience
Prior experience in wealth management or other financial services roles preferred
Ability to manage relationships both internal and external
Ability to multi-task
FINRA SIE, Series 7, Series 66 required (or obtained within 120 days)
Education
Bachelor's / University degree or equivalent experience
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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