University of North Texas
Overview
Title:
Financial Aid Administrator Employee Classification:
Financial Aid Administrator Campus:
University of North Texas Division:
UNT-Enrollment Management SubDivision-Department:
UNT-Financial Aid & Schol-Gen Department:
UNT-Financial Aid-164860 Job Location:
Denton Salary:
43000 FTE:
1.000000 Retirement Eligibility:
TRS Eligible The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families.
Responsibilities
Manage and maintain requests for technical setup required in PeopleSoft to award scholarships, including organization, monitoring, reporting, and related outreach. Review and complete quality controls related to scholarship and financial aid administration. Manage the review and resolution of scholarship disbursement error lists. Provide customer service and guidance to campus partners and colleagues. Serve as point of contact for in-depth scholarship questions. Process scholarship awards to ensure accuracy, efficiency, and compliance with applicable federal, state, and institutional rules and regulations. Assist with answering general scholarship inquiries from students and families, and with office-wide tasks such as aid adjustments, customer service inquiries during peak times, and financial aid presentations (orientations, high school nights, and preview events). Maintain and apply knowledge of federal, state, NCAA, and institutional rules and regulations regarding the administration of scholarships and financial aid. Monitor updates for impact to processing and/or customer service. Provide feedback and recommendations to the supervisor to develop and maintain best practices.
Minimum Qualifications
Bachelor's in related field, three years in student services or related roles. Equivalent education, training, or experience accepted. Must maintain good standing on federal student loans; NSLDS access for hire and continued employment.
Knowledge, Skills And Abilities
Proficiency in Microsoft Office. In-depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate. Ability to problem solve, multitask and organize in a fast-paced, collaborative environment. Ability to effectively communicate. Develops and maintains effective working relationships.
Preferred Qualifications
Three years of experience working within a financial aid office. Knowledge of federal and state rules and regulations regarding the administration of financial aid. Integrity, honesty, and responsibility with a desire to contribute to a team. Experience working with all levels of management. Excellent customer service skills; strong written and oral communication skills. Proven ability to work under pressure with minimal supervision. Excellent problem-solving skills. Strong attention to detail. Strong presentation and organizational skills; ability to execute multiple projects simultaneously. Strong critical thinking skills. Excel and data analysis experience.
Required License/Registration/Certifications
As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.
Job Duties
Manage and maintain requests for technical setup required in PeopleSoft to award scholarships, including organization, monitoring, reporting, and related outreach. Review and complete quality controls related to scholarship and financial aid administration. Manage the review and resolution of scholarship disbursement error lists. Provide customer service and guidance to campus partners and colleagues. Serve as point of contact for in-depth scholarship questions. Process scholarship awards to ensure accuracy, efficiency, and compliance with applicable federal, state, and institutional rules and regulations. Assist with answering general scholarship inquiries from students and families as well as with office-wide tasks such as aid adjustments, customer service inquiries during peak times, and financial aid presentations such as orientations, high school nights, and preview events. Maintain and apply knowledge of federal, state, NCAA, and institutional rules and regulations regarding the administration of scholarships and financial aid. Monitor federal, state, NCAA, and institutional aid administration updates for impact to processing and/or customer service provided. Provide feedback and recommendations to supervisor regarding scholarship and related policies and procedures to help develop and maintain best business practices.
Work Schedule
Monday through Friday, 8-5pm, with occasional nights/weekends.
Environment
No adverse environmental conditions expected.
Security
This is a Security Sensitive Position.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits discrimination in its admissions processes, and educational programs and activities and facilities. The UNT System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The UNT System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
#J-18808-Ljbffr
Title:
Financial Aid Administrator Employee Classification:
Financial Aid Administrator Campus:
University of North Texas Division:
UNT-Enrollment Management SubDivision-Department:
UNT-Financial Aid & Schol-Gen Department:
UNT-Financial Aid-164860 Job Location:
Denton Salary:
43000 FTE:
1.000000 Retirement Eligibility:
TRS Eligible The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families.
Responsibilities
Manage and maintain requests for technical setup required in PeopleSoft to award scholarships, including organization, monitoring, reporting, and related outreach. Review and complete quality controls related to scholarship and financial aid administration. Manage the review and resolution of scholarship disbursement error lists. Provide customer service and guidance to campus partners and colleagues. Serve as point of contact for in-depth scholarship questions. Process scholarship awards to ensure accuracy, efficiency, and compliance with applicable federal, state, and institutional rules and regulations. Assist with answering general scholarship inquiries from students and families, and with office-wide tasks such as aid adjustments, customer service inquiries during peak times, and financial aid presentations (orientations, high school nights, and preview events). Maintain and apply knowledge of federal, state, NCAA, and institutional rules and regulations regarding the administration of scholarships and financial aid. Monitor updates for impact to processing and/or customer service. Provide feedback and recommendations to the supervisor to develop and maintain best practices.
Minimum Qualifications
Bachelor's in related field, three years in student services or related roles. Equivalent education, training, or experience accepted. Must maintain good standing on federal student loans; NSLDS access for hire and continued employment.
Knowledge, Skills And Abilities
Proficiency in Microsoft Office. In-depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate. Ability to problem solve, multitask and organize in a fast-paced, collaborative environment. Ability to effectively communicate. Develops and maintains effective working relationships.
Preferred Qualifications
Three years of experience working within a financial aid office. Knowledge of federal and state rules and regulations regarding the administration of financial aid. Integrity, honesty, and responsibility with a desire to contribute to a team. Experience working with all levels of management. Excellent customer service skills; strong written and oral communication skills. Proven ability to work under pressure with minimal supervision. Excellent problem-solving skills. Strong attention to detail. Strong presentation and organizational skills; ability to execute multiple projects simultaneously. Strong critical thinking skills. Excel and data analysis experience.
Required License/Registration/Certifications
As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.
Job Duties
Manage and maintain requests for technical setup required in PeopleSoft to award scholarships, including organization, monitoring, reporting, and related outreach. Review and complete quality controls related to scholarship and financial aid administration. Manage the review and resolution of scholarship disbursement error lists. Provide customer service and guidance to campus partners and colleagues. Serve as point of contact for in-depth scholarship questions. Process scholarship awards to ensure accuracy, efficiency, and compliance with applicable federal, state, and institutional rules and regulations. Assist with answering general scholarship inquiries from students and families as well as with office-wide tasks such as aid adjustments, customer service inquiries during peak times, and financial aid presentations such as orientations, high school nights, and preview events. Maintain and apply knowledge of federal, state, NCAA, and institutional rules and regulations regarding the administration of scholarships and financial aid. Monitor federal, state, NCAA, and institutional aid administration updates for impact to processing and/or customer service provided. Provide feedback and recommendations to supervisor regarding scholarship and related policies and procedures to help develop and maintain best business practices.
Work Schedule
Monday through Friday, 8-5pm, with occasional nights/weekends.
Environment
No adverse environmental conditions expected.
Security
This is a Security Sensitive Position.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits discrimination in its admissions processes, and educational programs and activities and facilities. The UNT System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The UNT System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
#J-18808-Ljbffr