GTE Financial
Manager Community Financial Center - New Tampa
GTE Financial, Trout Creek Commons, Florida, United States
Overview
Manager Community Financial Center - New Tampa role at GTE Financial. The Manager Community Financial Center is responsible for the growth and development of their Community Financial Center production while developing employees to acquire new business and deepen existing member relationships. The Manager drives productivity, market growth/business development, and member/customer engagement through outside sales and community-driven activities. The manager oversees outside sales and community outreach on an average of 2–3 days a week. As a leader, you will coach, develop, and motivate your team to achieve their full potential to support the credit union’s corporate goals and strategic plan. Responsibilities
Leadership:
Empower the sales team to achieve the highest performance and meet objectives set forth by leadership. Leadership:
Strong leadership, business acumen, and strategic agility in planning, leading, and driving change while meeting and exceeding business objectives. Leadership:
Attracts, retains, and develops talent to increase bench strength, improve productivity, proficiency, member engagement, and overall competitive position. Leadership:
Accountable for managing individual and team queues to ensure loan questions, and messages are responded to in a timely and professional manner. Leadership:
Strong leader, assertive, highly motivated with a sense of urgency. Leadership:
Ultimately accountable for the overall sales, service, and operational success and growth of the Community Financial Center – with direct report management responsibilities of the Assistant Branch Manager. Business/Sales Development
Develops and executes local sales strategies that increase member engagement and membership deepening through community activities. Outside sales developing the business market within the geographic proximity of the assigned Community Financial Center(s). Branch Managers are expected to be out in the community and conduct outside business calls 2–3 days per week. Reviews and analyzes sales activity and forecast data to determine processes toward goals and objectives. Reviews and utilizes reports to implement action plans that support sales goals for the Center. Reports outside business activities “plan of action” to District Manager and debrief of activities and successes at the end of the week. Member Experience
Monitors and tracks Community Financial Centers service quality levels through Google ratings and Mpulse scores. Effective negotiation, sales, and relationship-building skills are essential. Proven success in prospecting, building a pipeline, and moving sales opportunities. Partner with community organizations to establish and maintain relationships that will enhance growth and recognition of the credit union. Responsible for maintaining a Google rating of 4.0 or higher. Operational
Reviews loan documentation for accuracy and completeness. Work closely with the Operations Support Managers on adhering to GTE’s Branding “Brandtastic” standards. Support the Operations Support team in implementing procedures, processes, or experiences to create a “Franchise” business model where all Community Financial Centers operate identically, and adhere to documented Golden Standards. Oversees, with Facilities, that centers are properly maintained and secured both interior and exterior. Demonstrates knowledge of the Bank Secrecy Act and other federal laws as applicable. Must qualify for National Mortgage License System number (NMLS) and obtain the Florida Department of Financial Services Credit Life and Disability License. Required Qualifications
Undergraduate degree required. Minimum 5 years of experience, preferably in the finance industry, with at least 1 year of management experience or a combination of education and experience. Bilingual preferred (English/Spanish). Position Details
Location: Community Financial Center Hours: Monday – Friday (9:00 am to 6:00 pm) Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects. Work arrangements may be changed at management discretion with notice where possible. GTE Financial is an Equal Opportunity Employer.
#J-18808-Ljbffr
Manager Community Financial Center - New Tampa role at GTE Financial. The Manager Community Financial Center is responsible for the growth and development of their Community Financial Center production while developing employees to acquire new business and deepen existing member relationships. The Manager drives productivity, market growth/business development, and member/customer engagement through outside sales and community-driven activities. The manager oversees outside sales and community outreach on an average of 2–3 days a week. As a leader, you will coach, develop, and motivate your team to achieve their full potential to support the credit union’s corporate goals and strategic plan. Responsibilities
Leadership:
Empower the sales team to achieve the highest performance and meet objectives set forth by leadership. Leadership:
Strong leadership, business acumen, and strategic agility in planning, leading, and driving change while meeting and exceeding business objectives. Leadership:
Attracts, retains, and develops talent to increase bench strength, improve productivity, proficiency, member engagement, and overall competitive position. Leadership:
Accountable for managing individual and team queues to ensure loan questions, and messages are responded to in a timely and professional manner. Leadership:
Strong leader, assertive, highly motivated with a sense of urgency. Leadership:
Ultimately accountable for the overall sales, service, and operational success and growth of the Community Financial Center – with direct report management responsibilities of the Assistant Branch Manager. Business/Sales Development
Develops and executes local sales strategies that increase member engagement and membership deepening through community activities. Outside sales developing the business market within the geographic proximity of the assigned Community Financial Center(s). Branch Managers are expected to be out in the community and conduct outside business calls 2–3 days per week. Reviews and analyzes sales activity and forecast data to determine processes toward goals and objectives. Reviews and utilizes reports to implement action plans that support sales goals for the Center. Reports outside business activities “plan of action” to District Manager and debrief of activities and successes at the end of the week. Member Experience
Monitors and tracks Community Financial Centers service quality levels through Google ratings and Mpulse scores. Effective negotiation, sales, and relationship-building skills are essential. Proven success in prospecting, building a pipeline, and moving sales opportunities. Partner with community organizations to establish and maintain relationships that will enhance growth and recognition of the credit union. Responsible for maintaining a Google rating of 4.0 or higher. Operational
Reviews loan documentation for accuracy and completeness. Work closely with the Operations Support Managers on adhering to GTE’s Branding “Brandtastic” standards. Support the Operations Support team in implementing procedures, processes, or experiences to create a “Franchise” business model where all Community Financial Centers operate identically, and adhere to documented Golden Standards. Oversees, with Facilities, that centers are properly maintained and secured both interior and exterior. Demonstrates knowledge of the Bank Secrecy Act and other federal laws as applicable. Must qualify for National Mortgage License System number (NMLS) and obtain the Florida Department of Financial Services Credit Life and Disability License. Required Qualifications
Undergraduate degree required. Minimum 5 years of experience, preferably in the finance industry, with at least 1 year of management experience or a combination of education and experience. Bilingual preferred (English/Spanish). Position Details
Location: Community Financial Center Hours: Monday – Friday (9:00 am to 6:00 pm) Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects. Work arrangements may be changed at management discretion with notice where possible. GTE Financial is an Equal Opportunity Employer.
#J-18808-Ljbffr