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Huntington National Bank

Customer Experience Banker-(Part-Time 30-35/hrs with Benefits)(Saint Johns, MI)

Huntington National Bank, Saint Johns, Michigan, United States

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Overview

Customer Experience Banker - Non NMLS, part-time 30-35 hours with benefits, Saint Johns, MI. As a Financial Concierge for walk-in customers, you are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit and other banking products and services, processing customer transactions accurately and efficiently, and balancing daily while providing exemplary customer service. Responsibilities

Providing excellent customer service and effectively resolving customer issues. Understanding and educating customers on consumer deposit products. Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and referrals from customers and partners. Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. Other duties as assigned. Basic Qualifications

High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree. Preferred Qualifications

1 year or more in customer service in banking, financial services or goal driven retail sales. Cash handling skills. Comfort with technology such as mobile services and online banking services. Exempt Status

Exempt Status: Yes = not eligible for overtime pay; No = eligible for overtime pay Workplace Type

Office. Certain positions outside our branch network may be eligible for a flexible work arrangement. Remote roles may be available with specific arrangements provided by the hiring team. Compliance and Notice

Huntington will not sponsor applicants for immigration benefits. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice. Note to Agency Recruiters: Huntington will not pay a fee for unsolicited resumes. All unsolicited resumes sent to Huntington colleagues will be considered Huntington property.

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