Insomnia Cookies
Overview
As a member of the Cookie Crew at our new Back Bay store located at 222 Clarendon Street Boston, MA 02116, you are the point person at the front of the store for interacting with our customers, and you also bake all of our cookies.
Responsibilities
Greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Provide a warm experience with a smile in person and over the phone
Bake our cookies to perfection and serve a scoop of ice cream as applicable
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately with no shortages or overages
Cleaning, sanitizing, and maintaining the bakery
Cookie Crew Perks
Flexible part-time work schedules
Pay on Demand (get paid earned wages at the end of the day)
Paid vacation and sick time off
Interactive training & mentorship
Pet insurance for your furry loved ones
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Employee discount and FREE cookies with every shift
What Else Will I Do as a Member of the Cookie Crew?
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake cookies to perfection
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately with no shortages or overages
Cleaning, sanitizing, and maintaining the bakery
Desired Skills/Experience
Prior experience in a customer service focused role (preferred)
Personable, genuine, outgoing demeanor
Ambitious nature
Great communication and organizational skills
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States
About us Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
#J-18808-Ljbffr
Responsibilities
Greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Provide a warm experience with a smile in person and over the phone
Bake our cookies to perfection and serve a scoop of ice cream as applicable
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately with no shortages or overages
Cleaning, sanitizing, and maintaining the bakery
Cookie Crew Perks
Flexible part-time work schedules
Pay on Demand (get paid earned wages at the end of the day)
Paid vacation and sick time off
Interactive training & mentorship
Pet insurance for your furry loved ones
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
Employee discount and FREE cookies with every shift
What Else Will I Do as a Member of the Cookie Crew?
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake cookies to perfection
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately with no shortages or overages
Cleaning, sanitizing, and maintaining the bakery
Desired Skills/Experience
Prior experience in a customer service focused role (preferred)
Personable, genuine, outgoing demeanor
Ambitious nature
Great communication and organizational skills
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States
About us Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
#J-18808-Ljbffr