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Entergy

Technical Training Specialist

Entergy, Hot Springs National Park, Arkansas, United States, 71907

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Overview

Job Title:

Technical Training Specialist Work Place Flexibility:

Onsite Legal Entity:

Entergy Services, LLC Join to apply for the

Technical Training Specialist

role at

Entergy . Note:

This description includes duties, minimum requirements, and other job-related information as provided. Responsibilities

The training specialist will work with field personnel to understand and analyze performance needs to determine appropriate training solutions. Provide safety, operations and maintenance training services to Power Generation personnel and solicit and respond to trainee needs. Training services include development of training courses, teaching courses, communicating with customers to define and prioritize their needs, and developing plans and initiatives to meet customers\' needs. Responsible for the administration of all phases ADDIE (Analyze, Design, Develop, Implement and Evaluate) in the Systematic Approach to Training (SAT) process. Work with customers to determine needs and priorities and develop plans and initiatives to meet customer needs related to maintenance, and other technical training for the Power Generation organization. Research and analyze operational, maintenance, and other technical training needs through surveys, interviews with employees, focus groups, or consultations with managers, instructors, or customer representatives. Conduct needs and performance analysis to develop the basis for new curriculum development or for updating existing curricula for Power Generation operations, maintenance, and other technical personnel. Develops and edits classroom training materials and provides input into overall training content to meet training needs. Solicits and responds to feedback regarding content, delivery, training department processes etc. related to training delivery. Oversee, schedule, deliver, teach and/or facilitate multi skilled training courses, including control room simulator training on CCCT, Operating fundamentals of CCCT, Instrumentation, Electrical, and Mechanical maintenance practices. Apply evaluation models (such as Kirkpatrick\'s model of evaluation) to assure highest level of training effectiveness and analyze existing training delivery for future delivery methods. Develop or update training courses and certification processes for new and existing operations, maintenance, and other technical personnel in Power Generation. Apply ADDIE or other development models as required for all course development projects and maintain course history information. Actively solicit feedback on programs and updates to improve training effectiveness. Obtain technical reviews from content owners and ensure the accuracy of revisions to provide customers with high-quality technical materials. Collaborate with business partners to review and update Training Procedures, Operating Procedures, Maintenance Procedures, and other documents as requested; develop and manage a technical documentation plan for each project outlining deliverables, due dates, and launch requirements. Participate in continuous improvement of technical writing processes and systems (e.g., content management) to ensure quality, compliance, and reliability of technical publications. Work with minimal supervision to complete all work on schedule and budget. Qualifications

Minimum Education

High school diploma required, or equivalent. Desired: Associate degree in Process Technology Experience

Multi Skilled Tech Training Specialist: 6+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree. Multi Skilled Tech Training Specialist, Sr: 8+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree. Multi Skilled Tech Training Specialist, Sr Staff: 12+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree. Knowledge, Skills & Abilities

Ability to travel up to 75% to support field locations in Texas, Arkansas, Mississippi, and Louisiana. Able to effectively communicate in various mediums and styles. Candidates have strong interpersonal skills; ability to integrate into diverse teams. Working knowledge of or ability to learn to work with an LMS and SharePoint. Operations Skills Required: (see below for detailed areas) Combustion Turbine and associated auxiliaries Generator and associated auxiliaries CCCT knowledge and associated equipment Understanding of the physical properties of steam as it relates to Power Generation Preferred: familiarity with Adobe suite products and related tools for content management and publication delivery Maintenance Skills Required – candidate must possess skills in one of the following disciplines in addition to Operations Skills: Instrumentation and Controls - Proficient in installation, calibration and troubleshooting of various types of industrial process instruments and control system integration. Electrical - Proficient in high, medium, and low voltage power and control system installation, maintenance and troubleshooting of electrical equipment. Mechanical - Proficient in installation, operation and maintenance of pumps, valves, turbines, compressors; welding skills desirable. Eligibility

Any

certificates, licenses, etc

required for the position: None Location & Logistics

Primary Location:

Arkansas-Hot Springs, Hot Springs, AR Relocation:

No Relocation Offered Travel Percentage:

50% to 75% Company

Referrals increase your chances of interviewing at Entergy by 2x Equal Opportunity Employer statement and EEO information are included in the original posting as provided by the company.

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