Waldorf Astoria Atlanta Buckhead
Spa Concierge, (Full -Time) - Waldorf Astoria Atlanta Buckhead
Waldorf Astoria Atlanta Buckhead, Atlanta, Georgia, United States, 30383
Overview
Spa Concierge (Full-Time) – Waldorf Astoria Atlanta Buckhead Waldorf Astoria is looking for a Spa Concierge to join the Department Team at this Atlanta property. This Forbes 4-Star hotel features over 200 rooms, meeting space, and multiple F&B outlets. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. What will I be doing?
A Spa Concierge serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist guests and clients in an appropriate and timely manner Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services Ensure client experience is proficient including bookings, payments, and consultation cards Experienced in Microsoft Office Suite, Spa Soft and able to compose and send emails to guests, members and clients Adhere to cash handling procedures Interact and communicate effectively with guests, members, team members, and management team To be an effective salesperson by up-selling with latest departmental incentives Report accidents, maintenance issues, or other incidents Ensure compliance with all health and safety regulations What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability Benefits
Medical Insurance Coverage – for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials Career growth and development Team Member Resource Groups Recognition and rewards programs Work Locations
Waldorf Astoria Atlanta Buckhead Schedule
Full-time Brand
Waldorf Astoria Hotels & Resorts
#J-18808-Ljbffr
Spa Concierge (Full-Time) – Waldorf Astoria Atlanta Buckhead Waldorf Astoria is looking for a Spa Concierge to join the Department Team at this Atlanta property. This Forbes 4-Star hotel features over 200 rooms, meeting space, and multiple F&B outlets. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. What will I be doing?
A Spa Concierge serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist guests and clients in an appropriate and timely manner Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services Ensure client experience is proficient including bookings, payments, and consultation cards Experienced in Microsoft Office Suite, Spa Soft and able to compose and send emails to guests, members and clients Adhere to cash handling procedures Interact and communicate effectively with guests, members, team members, and management team To be an effective salesperson by up-selling with latest departmental incentives Report accidents, maintenance issues, or other incidents Ensure compliance with all health and safety regulations What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability Benefits
Medical Insurance Coverage – for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials Career growth and development Team Member Resource Groups Recognition and rewards programs Work Locations
Waldorf Astoria Atlanta Buckhead Schedule
Full-time Brand
Waldorf Astoria Hotels & Resorts
#J-18808-Ljbffr