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Recruit Express

Call Centre Executives (Bank) #HKC

Recruit Express, Orchard, Nebraska, United States, 68764

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Location:

Raffles Place Contract:

6 months Pay:

Basic salary up to $3,800 + Shift allowance $20/day* + Up to 1-month performance bonus upon completion

Work Days:

Any 5 days in a week (incl. Public Holidays) Working Hours:

8am – 10:30pm (shift-based, 9 hrs/day incl. 1 hr lunch) Shift intervals:

8am, 9am, 10am, 1:30pm Training:

3-4 weeks, 9am-6pm Mon-Thurs, 9am-5pm Fri

Key Responsibilities

Handle customer calls & emails timely

Cross-sell bank products & services

Promote automated banking channels

Achieve Contact Centre KPIs & quality awards

Log customer feedback & track service requests

Resolve customer issues & follow up diligently

Ensure full compliance with bank policies & regulations

Requirements

Min Nitec/Diploma in hospitality/business/related field

Customer experience / call centre experience is highly preferred

If interested, please send me your most updated resume to WA: 65 8544 2998 or email me at: katherine@recruitexpress.com.sg

All candidates’ information will be treated with the strictest confidence

Katherine Carlen

Recruit Express Pte Ltd

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