Caliola Engineering, LLC
Technical IT Support Specialist
Caliola Engineering, LLC, Colorado Springs, Colorado, United States, 80509
Overview
Technical IT Support Specialist at
Caliola Engineering, LLC . This is a Full-Time, Salary/Exempt, On-Site role located in
Colorado Springs, CO . Annualized salary range:
$56,697 - $89,174
(commensurate with experience). Caliola is a woman-owned small business focused on secure collaboration and resilient communications for mission-critical operations. We seek teammates who share our core values. Position Details
Job Family: Technical IT Support Specialist City/State: Colorado Springs, CO USA Type and Schedule: Full-Time, Salary/Exempt, On-Site Annualized Salary Range: $56,697 - $89,174 (commensurate with experience) About Us: Caliola is a woman-owned small business that is improving and protecting our Nation\'s way of life through secure collaboration and resilient communications. Our engineers, subject matter experts, and veterans are developing and delivering trusted solutions for mission-critical communications. We seek teammates who share our core values. What We Do
We are headquartered in Colorado Springs, CO, a region recognized for its strong defense and technology sectors. We offer a flexible, collaborative culture with generous benefits, including subsidized health insurance and 401(k) matching. Culture Index Survey
As part of our selection process, applicants may be asked to complete a short Culture Index survey. This is a survey to identify strengths related to our open positions and is not a pass/fail test. If applicable, a separate link will be provided by our recruiting team. Responsibilities
Provide first-level technical support for hardware, software, and network issues. Build, configure, and deploy laptops and desktops according to company standards. Track, organize, and maintain IT hardware and software inventory. Create and manage user accounts, groups, and IAM & RBAC access permissions. Support Microsoft 365 applications, manage Azure AD users, licenses, and security policies. Perform light troubleshooting and administration tasks on Linux systems. Maintain accurate records of IT assets, procedures, and support requests. Vulnerability scanning, patching, system hardening, security monitoring and triage. Additional Responsibilities
Interact with vendors (e.g., Dell and Microsoft) to resolve issues as they arise. Recommend solutions to streamline IT and cybersecurity processes. Work under supervision and independently to solve technical and business problems. Able to adapt and grow in a fast-paced, evolving environment. What We Require
High school diploma or equivalent. 2–5 years of IT help desk, desktop support, system administration or similar technical role. Excellent troubleshooting, communication, and customer service skills. Willing to learn new skills and contribute to team efforts. Strong knowledge of Windows Operating Systems and end-user device setup. Experience with Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive). Familiarity with Azure EntraID (users, groups, licensing, conditional access). Ability to assemble and configure laptops/desktops (hardware & software). Understanding of IT asset and inventory management practices. Basic knowledge of Linux command line and system operations. Ensuring compliance with NIST 800-171 & 800-53 and DoD CMMC Level 2 and other regulatory frameworks. One or more relevant certifications, to include: CompTIA Security+ (must obtain within first 6 months of employment) MS Certified Azure Fundamentals MS Certified Azure Data Fundamentals MS 365 Certified Fundamentals MS Certified Security, Compliance, and Identity Fundamentals Ability to obtain and maintain a security clearance, which is issued by the U.S. Government. Security clearances may only be granted to U.S. citizens. Applicants may be subject to government security investigations and must meet eligibility requirements for access to classified information. What We Value
Associates degree or higher in Computer Science, Information Technology, Cyber Security, or a related field preferred. Active security clearance preferred. CompTIA A+, Network+, or other industry certifications. Experience working with vulnerability management and remediation. Experience with Intune or other endpoint management solutions. Familiarity with scripting (PowerShell, Bash) automation. In-depth knowledge of macOS and iOS devices. Minimum Physical Requirements
Must possess excellent verbal and written communication skills in English. Must be able to sit and/or stand for extended periods of time. Ability to transition between sitting and standing as needed to complete job-related tasks. Ability to safely lift and/or move up to 25 pounds. Ability to bend, stoop, and reach as needed to complete job-related tasks. Ability and dexterity to grasp, handle, and manipulate small items such as cellphones, laptops, USB drives, business cards, documents. Please contact Human Resources with questions about ADA accommodations. Expression of Interest
By applying to this job, you express interest in this position and could be considered for other career opportunities at Caliola Engineering. If there is a match between your skills and Caliola’s requirements, you may be contacted.
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Technical IT Support Specialist at
Caliola Engineering, LLC . This is a Full-Time, Salary/Exempt, On-Site role located in
Colorado Springs, CO . Annualized salary range:
$56,697 - $89,174
(commensurate with experience). Caliola is a woman-owned small business focused on secure collaboration and resilient communications for mission-critical operations. We seek teammates who share our core values. Position Details
Job Family: Technical IT Support Specialist City/State: Colorado Springs, CO USA Type and Schedule: Full-Time, Salary/Exempt, On-Site Annualized Salary Range: $56,697 - $89,174 (commensurate with experience) About Us: Caliola is a woman-owned small business that is improving and protecting our Nation\'s way of life through secure collaboration and resilient communications. Our engineers, subject matter experts, and veterans are developing and delivering trusted solutions for mission-critical communications. We seek teammates who share our core values. What We Do
We are headquartered in Colorado Springs, CO, a region recognized for its strong defense and technology sectors. We offer a flexible, collaborative culture with generous benefits, including subsidized health insurance and 401(k) matching. Culture Index Survey
As part of our selection process, applicants may be asked to complete a short Culture Index survey. This is a survey to identify strengths related to our open positions and is not a pass/fail test. If applicable, a separate link will be provided by our recruiting team. Responsibilities
Provide first-level technical support for hardware, software, and network issues. Build, configure, and deploy laptops and desktops according to company standards. Track, organize, and maintain IT hardware and software inventory. Create and manage user accounts, groups, and IAM & RBAC access permissions. Support Microsoft 365 applications, manage Azure AD users, licenses, and security policies. Perform light troubleshooting and administration tasks on Linux systems. Maintain accurate records of IT assets, procedures, and support requests. Vulnerability scanning, patching, system hardening, security monitoring and triage. Additional Responsibilities
Interact with vendors (e.g., Dell and Microsoft) to resolve issues as they arise. Recommend solutions to streamline IT and cybersecurity processes. Work under supervision and independently to solve technical and business problems. Able to adapt and grow in a fast-paced, evolving environment. What We Require
High school diploma or equivalent. 2–5 years of IT help desk, desktop support, system administration or similar technical role. Excellent troubleshooting, communication, and customer service skills. Willing to learn new skills and contribute to team efforts. Strong knowledge of Windows Operating Systems and end-user device setup. Experience with Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive). Familiarity with Azure EntraID (users, groups, licensing, conditional access). Ability to assemble and configure laptops/desktops (hardware & software). Understanding of IT asset and inventory management practices. Basic knowledge of Linux command line and system operations. Ensuring compliance with NIST 800-171 & 800-53 and DoD CMMC Level 2 and other regulatory frameworks. One or more relevant certifications, to include: CompTIA Security+ (must obtain within first 6 months of employment) MS Certified Azure Fundamentals MS Certified Azure Data Fundamentals MS 365 Certified Fundamentals MS Certified Security, Compliance, and Identity Fundamentals Ability to obtain and maintain a security clearance, which is issued by the U.S. Government. Security clearances may only be granted to U.S. citizens. Applicants may be subject to government security investigations and must meet eligibility requirements for access to classified information. What We Value
Associates degree or higher in Computer Science, Information Technology, Cyber Security, or a related field preferred. Active security clearance preferred. CompTIA A+, Network+, or other industry certifications. Experience working with vulnerability management and remediation. Experience with Intune or other endpoint management solutions. Familiarity with scripting (PowerShell, Bash) automation. In-depth knowledge of macOS and iOS devices. Minimum Physical Requirements
Must possess excellent verbal and written communication skills in English. Must be able to sit and/or stand for extended periods of time. Ability to transition between sitting and standing as needed to complete job-related tasks. Ability to safely lift and/or move up to 25 pounds. Ability to bend, stoop, and reach as needed to complete job-related tasks. Ability and dexterity to grasp, handle, and manipulate small items such as cellphones, laptops, USB drives, business cards, documents. Please contact Human Resources with questions about ADA accommodations. Expression of Interest
By applying to this job, you express interest in this position and could be considered for other career opportunities at Caliola Engineering. If there is a match between your skills and Caliola’s requirements, you may be contacted.
#J-18808-Ljbffr