NEXDINE Hospitality
Overview
Join to apply for the
Server/Guest Experience Ambassador
role at
NEXDINE Hospitality . Continue with Google is not required information for applicants and has been removed to improve clarity. Position
Position:
Server/Guest Experience Ambassador Location:
Berlin, NY Hours:
Full time / Part time Starting Pay Rate:
16.00 Pay Frequency:
Weekly – Direct Deposit What We Offer You
Generous Compensation & Benefits Package Health, Dental & Vision Insurance Company-Paid Life Insurance 401(k) Savings Plan Paid Time Off: Vacation, Holiday, Sick Time Employee Assistance Program (EAP) Career Growth Opportunities Employee Perks & Rewards Server Job Summary
The Server/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service. Essential Functions And Key Tasks
Cascade a spirit of hospitality in all dealings with residents, colleagues and guests. Lead service of food or beverages to residents and prepare or serve specialty diets and dishes as required. Engage with residents to obtain desired orders for food or beverages while articulating the daily menu offerings. Explain how various menu items are prepared, describing ingredients and cooking methods. Ensure residents are satisfied with all aspects of service. Communicate with direct supervisor on any customer service issues. Check residents' diets, likes & dislikes to ensure that such requirements are satisfied. Assist with set-up/breakdown of all scheduled meal periods. Stock service areas with supplies such as coffee, food, tableware, and linens as needed. Perform cleaning duties as assigned, including sweeping and mopping floors, tidying up service station, clearing tables and taking out trash. May wash pots, pans, dishes, utensils, or other cooking equipment. May assist in supporting culinary staff at numerous stations as directed. Provide excellent customer service, including being attentive, approachable, greeting and thanking customers. May perform other duties and responsibilities as assigned. Work Environment
The Guest Experience Ambassador/Server operates in a kitchen environment where employees may be exposed to and/or required to operate equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. The team member is frequently exposed to heat, steam, fire and noise. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. The position may require standing for long periods. The role requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Education And Experience
High school diploma or equivalent Previous experience in food service Previous customer service experience Senior/Employment Details
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Food and Beverage Services
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Join to apply for the
Server/Guest Experience Ambassador
role at
NEXDINE Hospitality . Continue with Google is not required information for applicants and has been removed to improve clarity. Position
Position:
Server/Guest Experience Ambassador Location:
Berlin, NY Hours:
Full time / Part time Starting Pay Rate:
16.00 Pay Frequency:
Weekly – Direct Deposit What We Offer You
Generous Compensation & Benefits Package Health, Dental & Vision Insurance Company-Paid Life Insurance 401(k) Savings Plan Paid Time Off: Vacation, Holiday, Sick Time Employee Assistance Program (EAP) Career Growth Opportunities Employee Perks & Rewards Server Job Summary
The Server/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service. Essential Functions And Key Tasks
Cascade a spirit of hospitality in all dealings with residents, colleagues and guests. Lead service of food or beverages to residents and prepare or serve specialty diets and dishes as required. Engage with residents to obtain desired orders for food or beverages while articulating the daily menu offerings. Explain how various menu items are prepared, describing ingredients and cooking methods. Ensure residents are satisfied with all aspects of service. Communicate with direct supervisor on any customer service issues. Check residents' diets, likes & dislikes to ensure that such requirements are satisfied. Assist with set-up/breakdown of all scheduled meal periods. Stock service areas with supplies such as coffee, food, tableware, and linens as needed. Perform cleaning duties as assigned, including sweeping and mopping floors, tidying up service station, clearing tables and taking out trash. May wash pots, pans, dishes, utensils, or other cooking equipment. May assist in supporting culinary staff at numerous stations as directed. Provide excellent customer service, including being attentive, approachable, greeting and thanking customers. May perform other duties and responsibilities as assigned. Work Environment
The Guest Experience Ambassador/Server operates in a kitchen environment where employees may be exposed to and/or required to operate equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. The team member is frequently exposed to heat, steam, fire and noise. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. The position may require standing for long periods. The role requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Education And Experience
High school diploma or equivalent Previous experience in food service Previous customer service experience Senior/Employment Details
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Food and Beverage Services
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