First Citizens Bank
Bank Part-Time Sales & Service Representative (PT Teller)
First Citizens Bank, Charlotte, North Carolina, United States, 28245
Overview
Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. Successful Candidate Will Demonstrate
Communication Skills - Interpersonal:
Comfortable and confident with proactively engaging in conversation Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions Adaptability : Has the ability to learn and adapt quickly to new information and technology Teamwork : Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility : Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility : Able to process information and move quickly through problem resolution Responsibilities
Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications
High School Diploma or GED and 6 months customer service experience Preferred Area of Experience: Sales Skill(s): Financial literacy, Knowledge of retail banking products and services Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Job details
Seniority level: Not Applicable Employment type: Part-time Job function: Sales and Business Development Industries: Banking and Financial Services
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Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. Successful Candidate Will Demonstrate
Communication Skills - Interpersonal:
Comfortable and confident with proactively engaging in conversation Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions Adaptability : Has the ability to learn and adapt quickly to new information and technology Teamwork : Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility : Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility : Able to process information and move quickly through problem resolution Responsibilities
Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications
High School Diploma or GED and 6 months customer service experience Preferred Area of Experience: Sales Skill(s): Financial literacy, Knowledge of retail banking products and services Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Job details
Seniority level: Not Applicable Employment type: Part-time Job function: Sales and Business Development Industries: Banking and Financial Services
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