CSM Corporation
Overview
Join to apply for the
Sales Coordinator
role at
CSM Corporation . Responsibilities
Answers inbound calls, qualifies, and distributes customer inquiries in a friendly and professional manner. Provides support to the sales team by researching and cultivating potential leads, disseminating e-blasts, and participating in sales blitzes as needed. Assists with sales efforts in soliciting new business. Provides administrative support for the department, including data entry, completion of sales reports, and the accuracy and timely handling of signed contracts and payment information. Contributes to client satisfaction by handling all inquiries and concerns in a timely and professional manner. Assists in problem-solving and ensures overall quality of group sales and catering efforts. Assists and responds to guests in a friendly and positive manner while providing the highest level of quality service. Works as a team player in meeting guests’ needs and actively contributes to other departments as necessary. Understands and follows the company guest service recovery program. Coordinates with the sales team to ensure space and resources are utilized appropriately. Responsible for proper use of equipment and supplies and adheres to cost controls to reduce expenses and waste. May be responsible for inventory and ordering of office supplies. Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations. Follows procedures for guest/associate incidents and is knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing, and prioritizing duties. Adheres to attendance, grooming, appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Demonstrates clear written and verbal communication skills. Promotes collaboration and a positive, professional environment. Qualifications
Education:
High school diploma or GED required. Experience/Knowledge/Skills/Abilities:
Previous customer service and administrative experience required, preferably in hospitality or service industry. Word processing, spreadsheet, and basic computer knowledge required. Strong verbal and written communication skills. Attention to detail, customer-focused, and ability to perform in a fast-paced environment. Experience with Delphi and PMS Systems is a plus. Physical:
Ability to lift, push and pull up to 20 pounds on an occasional basis. Benefits
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support health, well-being, and financial security. Benefits include medical, dental and vision insurance plans, company-paid life insurance and short-term/long-term disability coverage, 401(k) plan with company match, tuition reimbursement, voluntary benefits, time off, hotel discounts, and more. For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net. Compensation
Rate: 22.00 USD per hour. Equal Opportunity
CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.
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Join to apply for the
Sales Coordinator
role at
CSM Corporation . Responsibilities
Answers inbound calls, qualifies, and distributes customer inquiries in a friendly and professional manner. Provides support to the sales team by researching and cultivating potential leads, disseminating e-blasts, and participating in sales blitzes as needed. Assists with sales efforts in soliciting new business. Provides administrative support for the department, including data entry, completion of sales reports, and the accuracy and timely handling of signed contracts and payment information. Contributes to client satisfaction by handling all inquiries and concerns in a timely and professional manner. Assists in problem-solving and ensures overall quality of group sales and catering efforts. Assists and responds to guests in a friendly and positive manner while providing the highest level of quality service. Works as a team player in meeting guests’ needs and actively contributes to other departments as necessary. Understands and follows the company guest service recovery program. Coordinates with the sales team to ensure space and resources are utilized appropriately. Responsible for proper use of equipment and supplies and adheres to cost controls to reduce expenses and waste. May be responsible for inventory and ordering of office supplies. Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations. Follows procedures for guest/associate incidents and is knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing, and prioritizing duties. Adheres to attendance, grooming, appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Demonstrates clear written and verbal communication skills. Promotes collaboration and a positive, professional environment. Qualifications
Education:
High school diploma or GED required. Experience/Knowledge/Skills/Abilities:
Previous customer service and administrative experience required, preferably in hospitality or service industry. Word processing, spreadsheet, and basic computer knowledge required. Strong verbal and written communication skills. Attention to detail, customer-focused, and ability to perform in a fast-paced environment. Experience with Delphi and PMS Systems is a plus. Physical:
Ability to lift, push and pull up to 20 pounds on an occasional basis. Benefits
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support health, well-being, and financial security. Benefits include medical, dental and vision insurance plans, company-paid life insurance and short-term/long-term disability coverage, 401(k) plan with company match, tuition reimbursement, voluntary benefits, time off, hotel discounts, and more. For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net. Compensation
Rate: 22.00 USD per hour. Equal Opportunity
CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.
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