Fujitsu Network Communications
Knowledge Documentation Specialist II
Fujitsu Network Communications, Richardson, Texas, United States, 75080
Overview
Knowledge Documentation Specialist II at Fujitsu Network Communications
Req ID: 16391
About 1Finity 1Finity, a Fujitsu company, is a global provider of communications networks for our connected world. We uniquely combine technological leadership and expertise in open optical and wireless networking, network automation, and applied AI/ML to design, build, operate, and maintain critical digital communications network infrastructure. Collaborating closely with ecosystem partners, we deliver transformative outcomes for service providers and network operators, and enable them to lower TCO, improve network performance, and increase energy efficiency. We’re also a diverse, inclusive, and innovative workplace that achieves together. We offer highly competitive compensation, benefits, and career development opportunities, as well as flexible options for working your way. See what working at 1Finity looks like at https://www.linkedin.com/company/1finity-inc/ . For more information, please visit https://1finity.com/?
Core Responsibilities
Authoring User Guides, Feature Guides, Quick Start Guides, and Technical Bulletins documents
Manage, develop, and schedule documentation project plans to support company product release dates
Work collaboratively with Product Line Management (PLM), Hardware and Software Development teams, Product Support Engineers (PSE), Sales, and Subject Matter Experts (SMEs) to collect and verify technical content
Incorporating accurate feedback from internal stakeholders, SMEs, and external partners
Ability to manage multiple documentation projects simultaneously
Use collaboration platforms such as SharePoint Online (SPO), Confluence and MS Teams for planning, knowledge sharing, knowledge capture, and team coordination communication
Lead documentation recovery efforts for at-risk projects, including planning, task delegation, and progress tracking
Serve as a documentation liaison in cross-functional meetings, capturing updates and translating them into actionable content
Provide peer reviews to ensure consistency and quality across deliverables
Contribute to the development of documentation standards, templates, and best practices for the department
Expanded Responsibilities
Drive documentation strategy for new product introduction
AI-driven content generation or review tools
Integrate multimedia elements (for example, diagrams and videos) to enhance user comprehension
Analyze user feedback and usage metrics to continuously improve documentation effectiveness for customers
Qualifications
Bachelor's degree in English, Communications, Technical Writing, Computer Science or related field preferred
4–6 years of experience in technical writing or documentation development, preferably in telecom, networking, or software environments
Proficiency in authoring tools (e.g., Oxygen XML, DITA, MS Word)
Experience in a fast-paced, agile development environments
Strong written and verbal communication skills
Attention to detail and commitment to quality
Experience using collaboration platforms such as SharePoint Online (SPO) or Confluence
Familiarity with documentation standards and release processes
Familiarity with project management tools such as Asana, Jira, and Planner
Proven ability to work effectively across departments and geographies
Ability to work onsite at company facilities as required for project development
Compensation 1Finity salaries are aligned to the specific geographic location in which the work is primarily performed. The pay range for this role is estimated at $63,066 to $90,094 USD. This role may be eligible for a short-term incentive based on company results and individual performance.
Benefits & Equal Opportunity As a technology company, 1Finity recognizes that human resources are its most important capital. We offer a full range of health, 401K, and other benefits. We are an equal opportunity employer that values diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Privacy California Privacy Act: https://www.fujitsu.com/us/Images/CALIFORNIA-CONSUMER-PRIVACY-ACT-NOTICE.pdf
Senior level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Telecommunications
Referrals increase your chances of interviewing at Fujitsu Network Communications. Get notified about new Knowledge Specialist jobs in Richardson, TX.
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Req ID: 16391
About 1Finity 1Finity, a Fujitsu company, is a global provider of communications networks for our connected world. We uniquely combine technological leadership and expertise in open optical and wireless networking, network automation, and applied AI/ML to design, build, operate, and maintain critical digital communications network infrastructure. Collaborating closely with ecosystem partners, we deliver transformative outcomes for service providers and network operators, and enable them to lower TCO, improve network performance, and increase energy efficiency. We’re also a diverse, inclusive, and innovative workplace that achieves together. We offer highly competitive compensation, benefits, and career development opportunities, as well as flexible options for working your way. See what working at 1Finity looks like at https://www.linkedin.com/company/1finity-inc/ . For more information, please visit https://1finity.com/?
Core Responsibilities
Authoring User Guides, Feature Guides, Quick Start Guides, and Technical Bulletins documents
Manage, develop, and schedule documentation project plans to support company product release dates
Work collaboratively with Product Line Management (PLM), Hardware and Software Development teams, Product Support Engineers (PSE), Sales, and Subject Matter Experts (SMEs) to collect and verify technical content
Incorporating accurate feedback from internal stakeholders, SMEs, and external partners
Ability to manage multiple documentation projects simultaneously
Use collaboration platforms such as SharePoint Online (SPO), Confluence and MS Teams for planning, knowledge sharing, knowledge capture, and team coordination communication
Lead documentation recovery efforts for at-risk projects, including planning, task delegation, and progress tracking
Serve as a documentation liaison in cross-functional meetings, capturing updates and translating them into actionable content
Provide peer reviews to ensure consistency and quality across deliverables
Contribute to the development of documentation standards, templates, and best practices for the department
Expanded Responsibilities
Drive documentation strategy for new product introduction
AI-driven content generation or review tools
Integrate multimedia elements (for example, diagrams and videos) to enhance user comprehension
Analyze user feedback and usage metrics to continuously improve documentation effectiveness for customers
Qualifications
Bachelor's degree in English, Communications, Technical Writing, Computer Science or related field preferred
4–6 years of experience in technical writing or documentation development, preferably in telecom, networking, or software environments
Proficiency in authoring tools (e.g., Oxygen XML, DITA, MS Word)
Experience in a fast-paced, agile development environments
Strong written and verbal communication skills
Attention to detail and commitment to quality
Experience using collaboration platforms such as SharePoint Online (SPO) or Confluence
Familiarity with documentation standards and release processes
Familiarity with project management tools such as Asana, Jira, and Planner
Proven ability to work effectively across departments and geographies
Ability to work onsite at company facilities as required for project development
Compensation 1Finity salaries are aligned to the specific geographic location in which the work is primarily performed. The pay range for this role is estimated at $63,066 to $90,094 USD. This role may be eligible for a short-term incentive based on company results and individual performance.
Benefits & Equal Opportunity As a technology company, 1Finity recognizes that human resources are its most important capital. We offer a full range of health, 401K, and other benefits. We are an equal opportunity employer that values diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Privacy California Privacy Act: https://www.fujitsu.com/us/Images/CALIFORNIA-CONSUMER-PRIVACY-ACT-NOTICE.pdf
Senior level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Telecommunications
Referrals increase your chances of interviewing at Fujitsu Network Communications. Get notified about new Knowledge Specialist jobs in Richardson, TX.
#J-18808-Ljbffr