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Waccamaw Management, LLC

Community Association Manager

Waccamaw Management, LLC, Dublin, Ohio, United States, 43016

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Job Description With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

www.associaonline.com .

Community Association Manager (CAM) Location: Columbus, Ohio

Are you ready to bring your leadership, customer service, and organizational skills to a role that truly makes an impact? Associa is looking for a dedicated Community Association Manager (CAM) to join our team in Columbus. In this role, you'll collaborate with homeowners, board members, vendors, and fellow Associa team members to help our communities thrive. This is an exciting opportunity for someone who enjoys dynamic, relationship‑driven work and is passionate about creating strong, vibrant community experiences.

What You’ll Love About Working With Us At Associa, we believe in investing in our people. In addition to a competitive salary and core benefits package, we offer a suite of professional perks designed to support your success and well‑being:

Flexible hybrid work schedule – work from home with only one required in‑office day per week (unless there’s a special event or meeting)

Robust benefits including medical, dental, vision, 401(k), and disability insurance

Company‑paid continuing education and certifications: CMCA, AMS, PCAM

Paid membership to CAI (Community Associations Institute)

Work‑life balance is a top priority – we support sustainable workloads and healthy boundaries, and we also compensate you for board meetings that occur outside normal business hours

Work essentials provided: company laptop, work phone, and mileage reimbursement

Recognized as a Great Place to Work for 6 consecutive years and named one of the Best and Brightest Companies to Work For in multiple markets

What You’ll Be Doing As a Community Association Manager, you’ll play a key role in the success of our client communities by:

Serving as the primary liaison between the HOA Board of Directors, homeowners, and vendors

Traveling to client sites to attend board meetings, perform community inspections, conduct walk‑throughs, and support events, as needed

Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents

Reviewing and summarizing monthly financials for the Board of Directors

Advising boards and committees on capital improvements, maintenance planning, and community operations to ensure long‑term success

Requirements What You Bring to the Role Required Qualifications

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Experience in community management, customer service, hospitality, or a related industry

Strong written communication skills, including grammar, structure, punctuation, and spelling

Proven ability to deliver excellent customer service and effectively resolve conflicts

Comfortable working independently and collaboratively in team settings

Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines

Professional and clear communication skills across phone, email, and in‑person interactions

Preferred Qualifications

CMCA (Certified Manager of Community Associations) designation

Completion of the M-100: The Essentials of Community Association Management course through CAI

Experience managing an HOA portfolio or working as an onsite community manager

Familiarity with HOA operations, board governance, and vendor coordination

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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