JPMorganChase
Relationship Banker - Mack Moross - Grosse Pointe Farms, MI
JPMorganChase, Grosse Pointe Farms, Michigan, United States
Overview
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Responsibilities
Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
Adhere to policies, procedures, and regulatory banking requirements.
Qualifications
1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
Ability to create memorable experiences for our clients – elevate the client experience.
Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience.
Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
High school degree, GED, or foreign equivalent.
The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC’s licensing program within 180 days of hire, study materials and support provided.
Ability to work branch hours including weekends and some evenings.
Preferred Qualifications
College degree or military equivalent.
Experience adhering to banking policies, procedures, and regulatory requirements.
Regulatory Note This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. An employment offer is contingent on JPMorganChase's review of criminal conviction history, credit report, information available through NMLS, and other information relevant to determining financial responsibility and fitness. Felony convictions within the last seven years may disqualify you. Employment is contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements and successful NMLS registration after start date, with timely renewals thereafter.
National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act is required. Upon active employment, you will be required to register or update your registration to reflect employment with JPMorganChase. Compliance with the SAFE Act is necessary for continued employment. Information provided during the Chase online application may be shared with NMLS. Review information for accuracy and consistency before submission. Further information about NMLS and registration requirements can be found at the SAFE site.
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined by role, experience, skill set and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation. Benefits include health care coverage, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching. Details about total compensation and benefits are provided during the hiring process.
We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes, and we provide reasonable accommodations for applicants and employees’ religious practices, beliefs, mental health, or disability needs. Visit our FAQs for information about accommodations.
Equal Opportunity Employer Disability/Veterans
About The Team Our Consumer & Community Banking division serves customers with a range of financial services and solutions, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead in credit card sales and deposit growth and offer the most-used digital solutions, with a focus on customer satisfaction.
We help customers manage money with checking, savings, and credit cards, combining the latest banking technology with comprehensive solutions to meet financial needs.
#J-18808-Ljbffr
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Responsibilities
Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
Adhere to policies, procedures, and regulatory banking requirements.
Qualifications
1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
Ability to create memorable experiences for our clients – elevate the client experience.
Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience.
Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
High school degree, GED, or foreign equivalent.
The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC’s licensing program within 180 days of hire, study materials and support provided.
Ability to work branch hours including weekends and some evenings.
Preferred Qualifications
College degree or military equivalent.
Experience adhering to banking policies, procedures, and regulatory requirements.
Regulatory Note This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. An employment offer is contingent on JPMorganChase's review of criminal conviction history, credit report, information available through NMLS, and other information relevant to determining financial responsibility and fitness. Felony convictions within the last seven years may disqualify you. Employment is contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements and successful NMLS registration after start date, with timely renewals thereafter.
National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act is required. Upon active employment, you will be required to register or update your registration to reflect employment with JPMorganChase. Compliance with the SAFE Act is necessary for continued employment. Information provided during the Chase online application may be shared with NMLS. Review information for accuracy and consistency before submission. Further information about NMLS and registration requirements can be found at the SAFE site.
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined by role, experience, skill set and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation. Benefits include health care coverage, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching. Details about total compensation and benefits are provided during the hiring process.
We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes, and we provide reasonable accommodations for applicants and employees’ religious practices, beliefs, mental health, or disability needs. Visit our FAQs for information about accommodations.
Equal Opportunity Employer Disability/Veterans
About The Team Our Consumer & Community Banking division serves customers with a range of financial services and solutions, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead in credit card sales and deposit growth and offer the most-used digital solutions, with a focus on customer satisfaction.
We help customers manage money with checking, savings, and credit cards, combining the latest banking technology with comprehensive solutions to meet financial needs.
#J-18808-Ljbffr