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Elevance Health

Claims Representative I

Elevance Health, Norfolk, Virginia, United States, 23500

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Position Title Claims Representative I

Location This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Hours A flexible 8‑hour shift Monday - Friday, hours of operation are 6 am - 6 pm EST.

Job Description The Claims Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co‑workers, specialists and managers on non‑basic issues, and must pass the appropriate pre‑employment test battery. This position works under direct supervision, relies on others for instruction, guidance, and direction, and its work is reviewed for technical accuracy and soundness.

Responsibilities

Learning the activities/tasks associated with the role.

Works under direct supervision.

Relies on others for instruction, guidance, and direction.

Work is reviewed for technical accuracy and soundness.

Codes and processes claims forms for payment ensuring all information is supplied before eligible payments are made.

Researches and analyzes claims issues.

Minimum Requirements

Requires HS diploma or equivalent and related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Qualifications

Good oral and written communication skills, previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) strongly preferred.

Previous experience working in health claims is strongly preferred.

Salary For candidates working in person or virtually in the below location(s), the salary range for this specific position is $15.90 to $27.28.

Locations Maryland, New Jersey, New York

Job Level Non-Management Non-Exempt

Workshift 1st Shift (United States of America)

Job Family CLM > Claims Reps

Equal Employment Opportunity Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

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