Axiom Bank, N.A.
Overview
Join to apply for the
Banker - Winter Park
role at
Axiom Bank, N.A. This position is a full-time role with responsibilities in sales, customer service, and branch operations. The bank promotes a healthy work/life balance and supports employee development. Benefits
12 Paid Holidays Generous Paid Time Off 4% Match on our 401(k) Medical, Dental and Vision Benefits 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability Key Responsibilities and Accountabilities
Achieves sales goals by identifying and cross-selling products and services beneficial to customers Listen carefully to customers’ needs to determine appropriate product and services Identify new banking customers and grow relationships with existing customers through store interactions, outbound calls, marketing displays, and other prospecting techniques Provide exceptional customer service in an accurate and expedient manner that satisfies the individual needs of each customer and builds loyalty to the Bank Enhance customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and retail store partners Practice branch security procedures and protect customer confidentiality and privacy Process a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations (including cashing checks, processing deposits and withdrawals, and issuing monetary instruments) Perform opening, closing, and other branch servicing duties such as cash balancing, maintaining and servicing automated teller machines, and cleaning work areas Follow company policies to assure proper records are maintained and losses prevented Project a professional image to customers and co-workers and respond appropriately to direction and feedback Contribute to a positive and respectful work atmosphere Qualifications
HS Diploma or equivalent Two years’ work experience in retail, with one year direct customer service experience; minimum six months of cash handling experience in a customer service/retail environment Basic math proficiency and ability to perform arithmetic to assist customers and balance teller drawer Basic PC skills (Word, Excel, email); ability to learn to use the Bank’s core system to process teller transactions, look up customer accounts, and troubleshoot equipment Ability to read and utilize information from memoranda, instructions, forms, and applications Clear and concise written communication for memoranda and bank documents Excellent interpersonal skills and the ability to effectively present information to customers Ability to understand non-verbal communication Strong verbal communication skills via phone and in-person Ability to manage multiple tasks and adapt to changing demands with poise Excellent attention to detail English fluency; bilingual (Spanish) preferred Working Conditions
Ability to work in a small area and interact face-to-face with customers over a short counter period; ability to lift boxes of coin and money drawers weighing up to 30 lbs (Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr@axiombanking.com) Axiom Bank does not discriminate in employment opportunities or practices on the basis of any protected status. It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Any resumes submitted without a valid contract will be considered the sole property of Axiom Bank and no fee will be paid.
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Join to apply for the
Banker - Winter Park
role at
Axiom Bank, N.A. This position is a full-time role with responsibilities in sales, customer service, and branch operations. The bank promotes a healthy work/life balance and supports employee development. Benefits
12 Paid Holidays Generous Paid Time Off 4% Match on our 401(k) Medical, Dental and Vision Benefits 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability Key Responsibilities and Accountabilities
Achieves sales goals by identifying and cross-selling products and services beneficial to customers Listen carefully to customers’ needs to determine appropriate product and services Identify new banking customers and grow relationships with existing customers through store interactions, outbound calls, marketing displays, and other prospecting techniques Provide exceptional customer service in an accurate and expedient manner that satisfies the individual needs of each customer and builds loyalty to the Bank Enhance customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and retail store partners Practice branch security procedures and protect customer confidentiality and privacy Process a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations (including cashing checks, processing deposits and withdrawals, and issuing monetary instruments) Perform opening, closing, and other branch servicing duties such as cash balancing, maintaining and servicing automated teller machines, and cleaning work areas Follow company policies to assure proper records are maintained and losses prevented Project a professional image to customers and co-workers and respond appropriately to direction and feedback Contribute to a positive and respectful work atmosphere Qualifications
HS Diploma or equivalent Two years’ work experience in retail, with one year direct customer service experience; minimum six months of cash handling experience in a customer service/retail environment Basic math proficiency and ability to perform arithmetic to assist customers and balance teller drawer Basic PC skills (Word, Excel, email); ability to learn to use the Bank’s core system to process teller transactions, look up customer accounts, and troubleshoot equipment Ability to read and utilize information from memoranda, instructions, forms, and applications Clear and concise written communication for memoranda and bank documents Excellent interpersonal skills and the ability to effectively present information to customers Ability to understand non-verbal communication Strong verbal communication skills via phone and in-person Ability to manage multiple tasks and adapt to changing demands with poise Excellent attention to detail English fluency; bilingual (Spanish) preferred Working Conditions
Ability to work in a small area and interact face-to-face with customers over a short counter period; ability to lift boxes of coin and money drawers weighing up to 30 lbs (Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr@axiombanking.com) Axiom Bank does not discriminate in employment opportunities or practices on the basis of any protected status. It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Any resumes submitted without a valid contract will be considered the sole property of Axiom Bank and no fee will be paid.
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