Hyatt Regency
Overview
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Base pay range: $54,100.00/yr - $66,200.00/yr Organization
Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina Summary
At Hyatt, we care for people so they can be their best. Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it’s a way of life. We are looking for a passionate banquet and convention services professional to support our Event Services operation as
Assistant Event Services Manager (Banquets & Convention Services) . This person supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirements and create an amazing experience for guests. Why Choose Hyatt
At Hyatt, your success matters. We offer: Competitive Salary: $54,100-$66,200/year Health Benefits: Medical, dental, and vision insurance starting after just 30 days Perks & Discounts: Free and discounted room nights Friends & family rates at Hyatt properties Discounts on food and beverage Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace) Work-Life Balance: Paid time off, including new child leave Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan Growth Opportunities: Tuition reimbursement and robust training programs Everyday Conveniences: Meal credit for employees What You’ll Do
The Assistant Event Services Manager (Banquets & Convention Services) supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is highly detailed and focused on completing event requirements to create an appealing experience for guests. Responsibilities: Event Coordination: Assist in coordinating all aspects of banquet events, including meetings with clients to plan details, room setup, menu selection, and timelines. Ensure that all event details are communicated effectively to staff and other departments involved. Staff Supervision: Supervise banquet staff during events, ensuring proper setup, service, and breakdown; provide guidance and support to banquet servers, bartenders, and other staff to ensure high-quality service delivery. Customer Service: Interact with clients and guests during events to ensure satisfaction and address any concerns or special requests promptly; handle guest inquiries and resolve issues professionally. Training and Development: Assist in training new banquet staff on service standards, procedures, and safety protocols; provide ongoing coaching and feedback to staff to maintain high performance levels. Inventory Management: Monitor and manage banquet inventory, including linens, glassware, and other supplies; coordinate with vendors and suppliers to ensure adequate stock levels. Compliance and Safety: Ensure compliance with health and safety regulations during all banquet events; maintain cleanliness and organization of banquet spaces and equipment. Administrative Tasks: Assist in scheduling staff, preparing event reports, and maintaining event records. Qualifications
Full-time entry-level management position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule A true desire and passion to understand and anticipate the needs of others in a fast-paced environment Refined verbal and written communication skills Proficient in general computer knowledge Creativity, innovation, detail oriented and organized Hotel experience and a thorough understanding of all levels of banquets/food service Ideal candidate will have at least 1 year of experience in event operations Experience in Events/Event Services Captain or Event Services Supervisor preferred Strong strengths: high energy, entrepreneurial spirit, motivational leadership, effective communication, and customer service excellence The position responsibilities outlined above are not all encompassing; additional duties may be required Why You’ll Love Working Here
Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it’s career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow. If you’re ready to deliver exceptional service and exceed expectations, we’re ready for you. Apply Today
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Hospitality All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Pay
Base pay range: $54,100.00/yr - $66,200.00/yr Organization
Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina Summary
At Hyatt, we care for people so they can be their best. Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it’s a way of life. We are looking for a passionate banquet and convention services professional to support our Event Services operation as
Assistant Event Services Manager (Banquets & Convention Services) . This person supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirements and create an amazing experience for guests. Why Choose Hyatt
At Hyatt, your success matters. We offer: Competitive Salary: $54,100-$66,200/year Health Benefits: Medical, dental, and vision insurance starting after just 30 days Perks & Discounts: Free and discounted room nights Friends & family rates at Hyatt properties Discounts on food and beverage Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace) Work-Life Balance: Paid time off, including new child leave Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan Growth Opportunities: Tuition reimbursement and robust training programs Everyday Conveniences: Meal credit for employees What You’ll Do
The Assistant Event Services Manager (Banquets & Convention Services) supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is highly detailed and focused on completing event requirements to create an appealing experience for guests. Responsibilities: Event Coordination: Assist in coordinating all aspects of banquet events, including meetings with clients to plan details, room setup, menu selection, and timelines. Ensure that all event details are communicated effectively to staff and other departments involved. Staff Supervision: Supervise banquet staff during events, ensuring proper setup, service, and breakdown; provide guidance and support to banquet servers, bartenders, and other staff to ensure high-quality service delivery. Customer Service: Interact with clients and guests during events to ensure satisfaction and address any concerns or special requests promptly; handle guest inquiries and resolve issues professionally. Training and Development: Assist in training new banquet staff on service standards, procedures, and safety protocols; provide ongoing coaching and feedback to staff to maintain high performance levels. Inventory Management: Monitor and manage banquet inventory, including linens, glassware, and other supplies; coordinate with vendors and suppliers to ensure adequate stock levels. Compliance and Safety: Ensure compliance with health and safety regulations during all banquet events; maintain cleanliness and organization of banquet spaces and equipment. Administrative Tasks: Assist in scheduling staff, preparing event reports, and maintaining event records. Qualifications
Full-time entry-level management position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule A true desire and passion to understand and anticipate the needs of others in a fast-paced environment Refined verbal and written communication skills Proficient in general computer knowledge Creativity, innovation, detail oriented and organized Hotel experience and a thorough understanding of all levels of banquets/food service Ideal candidate will have at least 1 year of experience in event operations Experience in Events/Event Services Captain or Event Services Supervisor preferred Strong strengths: high energy, entrepreneurial spirit, motivational leadership, effective communication, and customer service excellence The position responsibilities outlined above are not all encompassing; additional duties may be required Why You’ll Love Working Here
Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it’s career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow. If you’re ready to deliver exceptional service and exceed expectations, we’re ready for you. Apply Today
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Hospitality All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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