Synchrony
Overview
Join to apply for the
VP, CRA Relationship Manager
role at
Synchrony What You’ll Accomplish
You’ll be part of an incredible team within Synchrony that builds and maintains customer relationships that revolve around community credit needs and community development activity to meet the Bank’s CRA (Community Reinvestment Act) statutory requirements. This is a production role and you will focus on sourcing community development loans and investments to advance Synchrony’s CRA obligations. You will structure deals and lead the underwriting process with key Synchrony stakeholders, present the deals for approval at committee, and work with appropriate team members to consummate the approved deals. You will manage multiple relationships with a focus on the production, pre‑close activities, but will also coordinate with the CRA portfolio management team to ensure all of Synchrony’s obligations for those relationships are met. Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities
Bring deals to Synchrony that are responsible, meaningful, and meet CRA goals which satisfy statutory bank requirements. You are the primary contact for the relationship and facilitate concise communications between Synchrony customers and internal stakeholders. Lead the underwriting process with key Synchrony stakeholders and create deal presentation materials (IRD). Cultivate strong relationships of trust with team members, stakeholders, and outside community leaders, counterparties and syndicators creating an environment where people feel confident, successful, and have a strong sense of belonging. In coordination with the portfolio management team, conduct periodic relationship reviews and due diligence with customers/clients and stakeholders on-site or virtual. Ensure that all relationships under your stewardship have current and well defined summaries (storyboard, CRA allocations, highlights, etc.) as preparation for CRA exams. Represent Synchrony for CRA purposes in the community. Deepen your relationships in the communities we serve. Support Synchrony’s CRA Officer and other CRA team members. Manage client relationships that often include moderate to complex deals, multiple deals, or high dollar exposure. Guide and negotiate deal structuring as required to achieve desired outcomes and assist more junior team members. Present deals for approval at committee meetings. Act with anticipation of customer needs by channeling concise communications between customers and internal stakeholders. Coordinate deal closing with Legal and the customer/client. Act as Synchrony signatory if and when assigned. Represent Synchrony on community‑based boards, committees, and trade groups. Assist with the work activities of other production team members as needed. Perform other duties and/or special projects as assigned. Qualifications & Requirements
Bachelor’s Degree with 6+ years relevant professional experience, or in lieu of a degree, 9+ years of relevant experience. 3+ years experience in Community Reinvestment underwriting with responsibilities related to the role, including business development, deal structuring and negotiation with counterparties, etc., with a focus on low-income housing tax credit and small business investment corporation investment funds, and nonprofit community development loans. (Residential mortgage loan underwriting is not a qualification for this role.) Demonstrated knowledge of advanced business concepts, such as IRR and NPV analysis, financial statement analysis, etc. Strong communication skills (verbal, written, presentation) Must be able to travel as needed Desired Qualifications
Have a working knowledge of bank laws, rules and regulations, including but not limited to lending regulations as well as the Community Reinvestment Act and its related regulations. Excellent organization, prioritization and time management skills, and project management skills. Business acumen, sound judgment and problem solving. Ability to work with all levels across the business including senior leaders internally and with customers/syndicators. Compensation
The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility & Our Commitment
You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs). This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line at 1-866-301-5627. Representatives are available 8am – 5pm CST. Job Family Group: Legal
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Join to apply for the
VP, CRA Relationship Manager
role at
Synchrony What You’ll Accomplish
You’ll be part of an incredible team within Synchrony that builds and maintains customer relationships that revolve around community credit needs and community development activity to meet the Bank’s CRA (Community Reinvestment Act) statutory requirements. This is a production role and you will focus on sourcing community development loans and investments to advance Synchrony’s CRA obligations. You will structure deals and lead the underwriting process with key Synchrony stakeholders, present the deals for approval at committee, and work with appropriate team members to consummate the approved deals. You will manage multiple relationships with a focus on the production, pre‑close activities, but will also coordinate with the CRA portfolio management team to ensure all of Synchrony’s obligations for those relationships are met. Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities
Bring deals to Synchrony that are responsible, meaningful, and meet CRA goals which satisfy statutory bank requirements. You are the primary contact for the relationship and facilitate concise communications between Synchrony customers and internal stakeholders. Lead the underwriting process with key Synchrony stakeholders and create deal presentation materials (IRD). Cultivate strong relationships of trust with team members, stakeholders, and outside community leaders, counterparties and syndicators creating an environment where people feel confident, successful, and have a strong sense of belonging. In coordination with the portfolio management team, conduct periodic relationship reviews and due diligence with customers/clients and stakeholders on-site or virtual. Ensure that all relationships under your stewardship have current and well defined summaries (storyboard, CRA allocations, highlights, etc.) as preparation for CRA exams. Represent Synchrony for CRA purposes in the community. Deepen your relationships in the communities we serve. Support Synchrony’s CRA Officer and other CRA team members. Manage client relationships that often include moderate to complex deals, multiple deals, or high dollar exposure. Guide and negotiate deal structuring as required to achieve desired outcomes and assist more junior team members. Present deals for approval at committee meetings. Act with anticipation of customer needs by channeling concise communications between customers and internal stakeholders. Coordinate deal closing with Legal and the customer/client. Act as Synchrony signatory if and when assigned. Represent Synchrony on community‑based boards, committees, and trade groups. Assist with the work activities of other production team members as needed. Perform other duties and/or special projects as assigned. Qualifications & Requirements
Bachelor’s Degree with 6+ years relevant professional experience, or in lieu of a degree, 9+ years of relevant experience. 3+ years experience in Community Reinvestment underwriting with responsibilities related to the role, including business development, deal structuring and negotiation with counterparties, etc., with a focus on low-income housing tax credit and small business investment corporation investment funds, and nonprofit community development loans. (Residential mortgage loan underwriting is not a qualification for this role.) Demonstrated knowledge of advanced business concepts, such as IRR and NPV analysis, financial statement analysis, etc. Strong communication skills (verbal, written, presentation) Must be able to travel as needed Desired Qualifications
Have a working knowledge of bank laws, rules and regulations, including but not limited to lending regulations as well as the Community Reinvestment Act and its related regulations. Excellent organization, prioritization and time management skills, and project management skills. Business acumen, sound judgment and problem solving. Ability to work with all levels across the business including senior leaders internally and with customers/syndicators. Compensation
The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility & Our Commitment
You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs). This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line at 1-866-301-5627. Representatives are available 8am – 5pm CST. Job Family Group: Legal
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