GuidePoint Security
Sales Operations Specialist - Renewals (Remote - Mid-Atlantic)
GuidePoint Security, Myrtle Point, Oregon, United States, 97458
Employer Industry: Cybersecurity Solutions
Why consider this job opportunity
Opportunity for career advancement and growth within a rapidly growing company
Remote workforce primarily (U.S. based only), with some travel required for certain positions
Comprehensive medical insurance options with significant employer contributions
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Pet Benefit Option
What to Expect (Job Responsibilities)
Track and manage Renewals opportunities to ensure timely delivery to customers 70-90 days before expiration
Use Salesforce.com to generate quotes, track opportunities, and process orders
Promptly respond to internal and external inquiries
Assist Account Executives in identifying ways to increase profitability of renewals
Develop and maintain relationships with key vendors and customers
What is Required (Qualifications)
High School Diploma or GED required; Associate Degree or equivalent from a two-year college or technical school preferred
Minimum of 2 years in a customer service/sales support role; renewals experience is a plus
Prior experience with Customer Relationship Management (CRM) software required; experience with Salesforce.com preferred
Intermediate level experience with Microsoft Office and internet navigation
Strong written and verbal communication skills
How to Stand Out (Preferred Qualifications)
Background in the IT industry is preferred but not required
Technical sales/support and outbound calling experience preferred
Self‑motivated with excellent prioritization and multitasking abilities
Outstanding attention to detail and commitment to follow‑through
Ability to work well with a team and maintain a positive attitude
#Cybersecurity #SalesSupport #RemoteWork #CareerGrowth #EmployeeBenefits
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Opportunity for career advancement and growth within a rapidly growing company
Remote workforce primarily (U.S. based only), with some travel required for certain positions
Comprehensive medical insurance options with significant employer contributions
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Pet Benefit Option
What to Expect (Job Responsibilities)
Track and manage Renewals opportunities to ensure timely delivery to customers 70-90 days before expiration
Use Salesforce.com to generate quotes, track opportunities, and process orders
Promptly respond to internal and external inquiries
Assist Account Executives in identifying ways to increase profitability of renewals
Develop and maintain relationships with key vendors and customers
What is Required (Qualifications)
High School Diploma or GED required; Associate Degree or equivalent from a two-year college or technical school preferred
Minimum of 2 years in a customer service/sales support role; renewals experience is a plus
Prior experience with Customer Relationship Management (CRM) software required; experience with Salesforce.com preferred
Intermediate level experience with Microsoft Office and internet navigation
Strong written and verbal communication skills
How to Stand Out (Preferred Qualifications)
Background in the IT industry is preferred but not required
Technical sales/support and outbound calling experience preferred
Self‑motivated with excellent prioritization and multitasking abilities
Outstanding attention to detail and commitment to follow‑through
Ability to work well with a team and maintain a positive attitude
#Cybersecurity #SalesSupport #RemoteWork #CareerGrowth #EmployeeBenefits
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr