Huntington National Bank
Overview
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities
Providing excellent customer service and effectively resolving customer issues.
Being proficient in understanding and educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
Other duties as assigned.
Basic Qualifications
High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor\'s Degree.
Preferred Qualifications
1 year or more in customer service in banking, financial services or goal driven retail sales.
Cash handling skills.
Comfort with technology such as mobile services and online banking services.
Exempt Status Exempt status indicates whether the role is eligible for overtime pay. (Yes = not eligible for overtime pay; No = eligible for overtime pay). Current designation: No
Workplace Type Office
Work Arrangement Certain positions outside our branch network may be eligible for a flexible work arrangement. Remote roles may be possible; specific arrangements will be provided by the hiring team.
Legal Notices Huntington will not sponsor applicants for immigration benefits. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: See Huntington\'s Career Web Site for details. Note to Agency Recruiters: Huntington will not pay a fee for unsolicited resumes. Agencies must have a valid, written Master Service Agreement and Statement of Work for consideration.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Finance and Sales
Industries: Banking, Financial Services, and Investment Banking
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Duties & Responsibilities
Providing excellent customer service and effectively resolving customer issues.
Being proficient in understanding and educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
Other duties as assigned.
Basic Qualifications
High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor\'s Degree.
Preferred Qualifications
1 year or more in customer service in banking, financial services or goal driven retail sales.
Cash handling skills.
Comfort with technology such as mobile services and online banking services.
Exempt Status Exempt status indicates whether the role is eligible for overtime pay. (Yes = not eligible for overtime pay; No = eligible for overtime pay). Current designation: No
Workplace Type Office
Work Arrangement Certain positions outside our branch network may be eligible for a flexible work arrangement. Remote roles may be possible; specific arrangements will be provided by the hiring team.
Legal Notices Huntington will not sponsor applicants for immigration benefits. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: See Huntington\'s Career Web Site for details. Note to Agency Recruiters: Huntington will not pay a fee for unsolicited resumes. Agencies must have a valid, written Master Service Agreement and Statement of Work for consideration.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Finance and Sales
Industries: Banking, Financial Services, and Investment Banking
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr